Sterling Technology Solutions was established in 2003 to manage the IT for small to medium‐sized businesses in North and South Carolina, primarily in the Charlotte metro area. We are considered an MSP or Managed Services Provider. We are looking to fill a full-time position to perform administrative assistant tasks.

Office Administrator duties and responsibilities

The core duties and responsibilities of the Office Administrator revolve around keeping the books, administrative office tasks, HR duties, etc. On any given day, you may perform a variety of tasks, such as:

• Make daily check deposits & sort mail.
• Work with outsourced bookkeeping vendor to ensure accurate books.
• Various miscellaneous requests from outsourced bookkeeping vendor.
• Manage and sort incoming bills.
• Payroll processing & management.
• Manage vendor accounts.
• Schedule and coordinate company events and meetings.
• Prepare communications, such as memos, emails, invoices, reports and other correspondence.
• Create and maintain filing systems, both electronic and physical.
• Track inventory of office supplies and place orders when necessary.
• Plan and coordinate administrative procedures and systems. Devise ways to streamline processes.
• Miscellaneous building management tasks.
• HR management (Paychex experience is a plus).
• Management of company benefits: PTO, 401K plan & other benefits.
• Miscellaneous tasks assigned by CEO (Ex: reviewing company medical & 401K benefits).

Office Administrator skills and qualifications

In order to perform your various duties, candidates must exhibit many varied skills and qualifications. A few of the specific skills that all administrative assistants should possess include:

• Decision-making: Office Administrator have to make independent decisions on a daily basis, addressing the best way to handle specific tasks.
• Communications and collaboration: An Office Administrator must collaborate with other administrators and support personnel, management and clients on a regular basis.
• Organizational skills: Organization and prioritization are the core elements of the Office Administrator's responsibilities. You must know how to keep yourself and others organized and how to determine which tasks are the most important in a given list.
• Computer & software skills: You must be proficient at using a computer and utilizing multiple screens. Knowledge of Microsoft Office products such as Word, Excel, Outlook, & Publisher required. Knowledge of ConnectWise is preferable.
• Writing: Spelling, punctuation, sentence structure and writing are essential to an Office Administrator, who must be proficient in a variety of styles, from creative to professional to technical to education and more.
• Experience: Proven experience as an Office Administrator. Familiarity with office management procedures.

Office Administrator character traits

As important as your skills and qualification are your character traits. We want you to be part of our team and we want our team to be unified in professionalism. A few specific traits that are desired:

• Professional attire: Administrative Assistants may at times be the first person a client sees. We require professional business attire, clean and well put together.
• Well spoken: Must speak professionally and with a good vocabulary.
• Accountability:  One of our core values, accountability is crucial to this position. The Administrative Assistant should be able to complete assigned tasks on time without having to be reminded.
• Outgoing personality: Someone with an outgoing and pleasant personality with a generally positive attitude.
• Attention to detail: Our company relies on this position to provide accurate information for important decisions. The ability to provide correct and accurate information is crucial to this position.