We need a person who is used to working in a busy office environment, in front of a computer most of the day.

This job includes dealing with customer inquiries via email and chat, processing customer orders and payments, creating shipping labels, and data entry.
We also expect you to be flexible and assist in other areas of the business when needed.

Experience required:

- Excellent writing and grammar skills
- Excellent and proven customer service record
- Able to stay cool under pressure and ability to multi-task
- Comfortable working all day on a computer
- Great phone manners when dealing with customers, including ability to diffuse a difficult customer situation
- At least 2 years’ experience working in busy office environment

Personal skills:

- Positive attitude and desire to grow within the company
- Great at communicating with customers, and resolving customer issues
- Attention to detail in all aspects of your work
- Eager to learn and develop

We are a small team and we expect the right person to be flexible and willing to take on ad-hoc responsibilities and help out where and when needed. Especially at peak times it may be necessary to help out in other areas of the business.

Please contact us with your resume and details of your relevant experience. The salary range will depend on your experience in a similar position, but please include details of your desired salary.

We look forward to hearing from you!

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Education:

• Associate (Required)

Experience:

• Office Admin: 2 years (Required)
• Customer Service: 2 years (Required)

Work Location: In person