Requisition No: 827211 

Agency: Agency for Persons with Disabilities

Working Title: ADMINISTRATIVE ASSISTANT I - 67056655

 Pay Plan: Career Service

Position Number: 67056655 

Salary: $32,760.00 - $36,036.00 Annually 

Posting Closing Date: 04/25/2024 

Total Compensation Estimator Tool

AGENCY FOR PERSONS WITH DISABILITIES

 POSITION: Administrative Assistant I - Career Service

WORKING TITLE: Administrative Assistant I

POSITION’S LOCATION: Southeast – West Palm Beach, FL

POSITION NUMBER: 67056655

OPEN COMPETITIVE OPPORTUNITY

This posting may close before the posted closing date.

The hiring salary may exceed the maximum posted salary.

The Agency for Persons with Disabilities works in partnership with local communities to support people with developmental disabilities in living, learning, and working in their communities. APD provides critical services and supports for customers with developmental disabilities to reach their full potential. The Agency serves people with spina bifida, autism, Down syndrome, children ages 3-5 at high risk of developmental disabilities, cerebral palsy, Prader-Willi syndrome, Phelan-McDermid syndrome, and intellectual disabilities. There is no charge or co-payment for services provided through the Agency. www.apdcares.org

SALARY RANGE

$32,760.00 - $36,036.00 Annually $1,260.00 - $ 1,386.00 Bi-weekly

SPECIFIC DUTIES AND RESPONSIBILITIES

Employees of the Agency for Persons with Disabilities are required to demonstrate total commitment to outstanding customer service. This includes, but is not limited to, always acting in a responsive, professional, courteous manner with the employees, customers, and public we serve at all times.

Duties and responsibilities include, but are not limited to, the following:

This is an administrative position assisting the Regional Operations Manager (or Regional Program Administrator) in the operation of the Region. The employee provides administrative support, researches, and gathers data, prepares draft reports and correspondence, recommends, and implements operational administrative systems, and interprets policy in order to provide guidance and assistance to further the achievement of the goals of the Region.

Handles correspondence, telephone, and e-mail communication.

Accurately routes correspondence in a timely manner.

Initiates use of approved templates for routine correspondence.

Provides draft and approved routine reports as assigned.

Provides initial draft correspondence as requested.

Maintains an accurate document filing system. 

Handles incoming telephone calls, directs calls to appropriate staff or takes messages providing a model for excellent customer service.

Handles e-mail correspondence as assigned. 

Prepares meeting agendas and minutes as assigned.

Maintains an assignment tracker for staff assignments.

Assists in responding in an accurate and timely fashion to all assignments and deadlines. 

Uses independent judgement to make routine assignments staff. 

Performs other duties or special projects as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Ability to:

• Ability to communicate effectively and provide exceptional customer service.

Knowledge of:

• Knowledge of Microsoft Word and Excel.

POSITION REQUIREMENTS

• High School Diploma
• Two years’ experience working as an Administrative Assistant for an executive or senior level manager in a large organization.
• Proficient in using databases, electronic files, and Microsoft Office Programs.
• Two years' Experience in customer service.
• Experience in customer service.

ADDITIONAL INFORMATION

PROFILE COMPLETION

Applicants must complete all fields in the Candidate Profile, including their work history with the month and year, to qualify for this position.

Responses to Qualifying Questions must be verifiable in the Candidate Profile, and “see resume” will not be considered an acceptable response.

Resumes and other documentation can be attached to provide additional information, but these will not replace the required completed Candidate Profile.

RETIREE NOTICE

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.

DIRECT DEPOSIT PROGRAM

As a condition of employment, a person appointed to a position in the State Personnel System is required to participate in the Direct Deposit Program. Rather than receiving a paper paycheck, your funds will be deposited directly into your account at your financial institution. This will be accomplished by Electronic Funds Transfer. Banks, savings and loan associations, and credit unions are eligible to accept such deposits. Retirement funds are also required to be in the Direct Deposit Program.

BACKGROUND SCREENING REQUIREMENT

It is the policy of the Florida Agency for Persons with Disabilities that applicants for employment undergo Level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.

No applicant for a designated position will be employed or permitted to volunteer until the Level 2 screening results are received, reviewed, and approved by the Agency.
Level 2 background screening shall include, but not be limited to, fingerprinting for Statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and Federal criminal records checks through the Federal Bureau of Investigation and may include local criminal records checks through local law enforcement agencies.

Pursuant to S. 110.1127(1), Florida Statutes, this position requires a background investigation, including fingerprinting.

APD only hires U.S. citizens, and those lawfully authorized to work in the U.S. APD participates in the U.S. government’s employment eligibility verification program (E-verify). E-verify is a program that electronically confirms an employee’s eligibility to work in the U.S. after completing the employment eligibility verification form (I-9).

All applicants should complete the online application process. If assistance is needed to apply for this position, please call the people first service center at 1-877-562-7287. 

Responses to the qualifying questions are required to be considered for this position. Answers to the qualifying questions must be verifiable based on your submitted application.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.