Stant is hiring a Technical Account Manager for North America

Company Overview:

Stant is a global leader in innovation, design, engineering, and manufacturing of thermal, fuel-vapor management, and battery electric cooling products. Stant operates primarily in the automotive and industrial industries, with key global customers such as General Motors, Stellantis, Toyota, Volkswagen, Detroit Diesel, etc. Stant has global facilities in North America, Europe, and Asia Pacific. Stant’s corporate headquarters are in Rochester Hills, MI.

Account Manager Key Functions:• Primary commercial interface between Stant and the customer’s purchasing department.
• Cultivate new customers and business opportunities across markets and sectors.
• Schedule regular customer meetings, touchpoints, and technical reviews.
• Promote Stant in every touchpoint with customers and stakeholders.
• Build relationships and partnerships with customers, both individually and in tandem with engineering.
• Together with engineering, prepare and present technical review papers to demonstrate our company’s value proposition through our people, our capabilities, our products, and our performance.
• Work with engineering on commercialization of new products and on identifying new opportunities based on the voice of the customer and industry trends.
• Drum up new business opportunities, i.e., RFIs, RFQs, development partnerships.
• Utilize Salesforce CRM to manage your opportunity funnel, customer contacts, and executing wins.
• Initiate cost estimates per RFIs & RFQs, ensure the cost estimating team is making the right assumptions and achieving the most optimized input costs.
• Understand the market and quote to win the award and achieve gross profit target.
• Meet sales goals established month by month, quarter by quarter, and year by year.
• Secure and maintain all NDAs, source packets, quotes, contracts, etc. for each project.
• Obtain and efficiently convey the voice of the customer to Stant management and stakeholders to ensure a high level of customer satisfaction and quick resolution to any gaps.

Qualifications:

• Minimum of 5 years in commercial role in automotive or similar industry
• Automotive industry experience is a plus
• Account management / sales experience is a plus
• Bachelor’s degree in business and/or engineering
• Secondary major or minor in communications or marketing is a plus.
• Product design and development experience is a plus.
• Manufacturing experience is a plus.
• Plastic and rubber injection molding.
• Stamping and metal forming
• Packaging and shipping
• Lean manufacturing
• Salesforce CRM experience is a plus
• Must demonstrate outstanding communication skills, including presentation, verbal, and written.
• Must demonstrate a solid work ethic and diligence.
• Must demonstrate professionalism and ability to gain trust and build relationships.
• Must demonstrate the ability to solve problems.
• 20% travel