• Answer office phones and review voice mail messages to direct callers to the appropriate employee.

• Process transcript requests, including entering the request into the transcript log, locating and saving the requested transcript, drafting the transmittal email or letter, and emailing or mailing the transcript.

• Archive transcript requests and responses, including located transcript.

• Answer email and phone messages about transcript requests, including directing inquiries to the appropriate pages of the website.

• Assist in sorting, responding to, directing and archiving other emails in office mailboxes.

• Assist in other duties related to reconciliation, including data entry and checking automatically processed information for accuracy and completion.

• Other duties as assigned.

Job Types: Full-time, Temporary

Pay: $20.75 per hour

Experience:

• Administrative Assistant: 1 year (Required)

Ability to Commute:

• Albany, NY (Required)

Ability to Relocate:

• Albany, NY: Relocate before starting work (Required)

Work Location: In person