The Role Our Global Board and CEO Practice seeks a Manager, Board Services. This leader will focus on enhancing our Board Director Search product and service offerings to deliver exceptional experiences to clients and surpassing the competition's offerings. This involves continuous collaboration with key partners and stakeholders, understanding and anticipating client needs, and defining a distinctive product vision. The success of this role will be measured by the realized value, client satisfaction, increased adoption of product and experience across the firm, and establishment of best practices. Key Relationships Reports to: Global Board and CEO Practice Leadership Other Key Relationships: Regional Board and CEO Practice Leaders, Practice Managers & Teams, Leadership Advisory Solutions Team, Global Marketing & CSS Team, Global Technology & Operations Team Location: Flexible; Should able to be in a Spencer Stuart office or with clients 2-3x a week as needed. Key Responsibilities The Global Product Manager of Board Director Services will: Understand the needs and pain points of Clients and Candidates in the current market. Analyze market trends, competitors, needs, and internal feedback to identify how to differentiate methodology, approach, staffing models, workflow, pricing approaches, work product/ deliverables, technology partnerships or enablement. Set strategic roadmap for our Board Director Search offering to enhance client satisfaction and market differentiation with an eye to realistic client and candidate segmentation. Gather, analyze, and apply competitive insights to stay ahead of the market and innovate. Collaborate with subject matter experts and key stakeholders to ensure efficient market delivery and alignment with company vision and goals. Collaborate with IT/technology, advisory solutions, marketing, and CSS teams to ensure cohesive and superior service delivery. Desired Outcomes In the first year: Develop an innovative three-year product roadmap for Board Director Search Work closely with our LAS team on our Governance Effectiveness Solution Roadmap. Drive alignment with Tech and Ops team and partner on our Board Re-Engineering Workstream and ensure we make meaningful progress on our program. Host biannual best practice sharing sessions and develop systems for internal knowledge sharing. Initiate (likely automate) consistent communication with each new Board Director search to facilitate adoption of best practices. Establish periodic strategic reviews of positioning, methodology, and insights to ensure superior competitive position. Ideal Experience & Qualifications 10 years of consulting or professional services experience. Significant experience in consulting with relevant audiences such as executive search, HR, governance. Experience working across regions and cultures. Strategy and operational activities/processes experience. Undergraduate degree. Critical Capabilities for Success Commercial savvy, strategic thinking, creativity, and courage to drive change. Strong analytical and problem-solving skills but with an ability to proceed without perfect information. Ability to manage complexity and change effectively; strong project management skills. Effective communicator who can build relationships, establish credibility, and influence senior stakeholders. Collaborative team player dedicated to aligning and empowering team members; committed to talent development. Spencer Stuart is a proud equal opportunity and affirmative action employer. We are committed to non-discrimination without regard to actual or perceived race, ethnicity, creed, color, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, immigration status, ancestry, age, marital status, protected veteran status, physical or mental disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under applicable federal, state or local law. Founded in 1956 and privately owned, Spencer Stuart is one of the world’s leading executive search and leadership advisory firms. With 70 offices in 31 countries, the firm is considered to be the advisor of choice among top companies seeking guidance and counsel on senior leadership needs, and has unrivaled access to leading executives around the world. Spencer Stuart works with a wide range of clients, including multinational corporations, entrepreneurial businesses, private equity firms, family-owned companies, and nonprofit organizations. Achieving Excellence As a leading professional services firm, Spencer Stuart prides itself on having a unique culture—a company culture made up of extremely results-oriented individuals, who also have strong relationship and collaboration orientations. Spencer Stuart strives for excellence in all that it does, and in all of its teams. Looking For Leaders Spencer Stuart consultants apply real insight into clients’ strategic requirements and proven assessment tools to recruit leaders who have the necessary skill, experience, and personal qualities to advance company strategies and achieve outstanding results. Teams are organized into industry and functional practices to maximize sector specialization and knowledge sharing across the firm. These client service teams are supported by first-rate associates and research analysts, working across international borders and backed by state-of-the-art technology. Problem Solvers Spencer Stuart is not only matching the right management with the right business missions, it’s also creating incredibly meaningful Leadership Teams that add long-term value, solve a wide range of important problems across organizations, and help candidates further exceptional careers. Professionally, employees also learn multinational businesses inside out by working side-by-side with the world's most phenomenal clients and leaders. Website Accessibility Disability Accommodation for Individuals Applying to Spencer Stuart U.S. Spencer Stuart is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. Disability Accommodation for Individuals Applying to Spencer Stuart U.K. Spencer Stuart UK is an equal opportunities employer whereby all employment decisions are based on job requirements, business needs and individual qualifications, with no attention to any protected characteristic. We are also a Level 1 Disability Confident Employer and will therefore provide reasonable adjustments to individuals in job application processes and ensure the process is fully inclusive and accessible. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the alternative email address below to contact us about your interest in employment in the United States or United Kingdom: webaccessresumes@spencerstuart.com. Only resumes for current open positions can be accepted. Notice to Recruiters & Staffing Agencies Our preference at Spencer Stuart is to recruit candidates directly. We do occasionally partner with a limited number of preferred agencies when we identify a need for third party staffing support. We do not accept unsolicited agency resumes. We will pay a fee only if the candidate is presented after there is a signed recruiting agreement in place between Spencer Stuart and the agency and only if we have explicitly engaged the agency to submit resumes for a specific current opening. We do not pay fees for unsolicited candidates submitted to Spencer Stuart or any Spencer Stuart employee by email, fax, phone, mail, verbal referral or any other means. In the case of candidates submitted to Spencer Stuart without a signed agreement in place or without being solicited to work on a specific open requisition, Spencer Stuart explicitly reserves the right to pursue and hire those unsolicited candidates without any financial obligation to the recruiter or agency. Employee Privacy Policy To view our Employee Privacy Policy, click here. EEO is the Law Applicants to and employees of this company are protected under Federal law from discrimination on several bases. Click here to learn more.