Dual reporting to the Corporate Compliance Officer and Sr. Director, People Business Partner, the Senior Employee Relations Business Partner will develop, implement, and lead Spring Health’s Employee Relations program. You will also be the company’s HR compliance expert and drive People policy development in partnership with Corporate Compliance, Legal, and the broader People team. 

What you’ll be doing:

• In partnership with the the People Business Partners and Legal teams, conduct investigations for behavioral/workplace issues in a timely manner, while applying appropriate investigative techniques and strategies with supporting documentation
• Create training curriculum and conduct appropriate training for managers and employees in overall manager best practices and performance improvement concepts
• Develop resources, tools and standards for employee relations, including employee counseling and engagement, documentation standards and practices, policy interpretation and application, performance management methodologies, investigations, reasonable accommodations, and responses to other sensitive work-related issues
• Develop employee relations tracking and reporting to regularly present dashboard metrics to Spring Health’s senior leadership team
• Analyze data, identify trends in employee relations metrics and propose preventive solutions
• Leverage business, industry, current employee relations trends and rulings and internal metrics data to anticipate and prepare for potential employee relations problems and escalate issues to management in a timely manner
• Own Spring Health’s employee handbook, including the launch of a new tool and ongoing policy reviews
• Own and administer the reasonable accommodation process
• Conduct monthly sanctions and exclusions check
• Coach and train other People team staff supporting internal investigations and or other employee relations matters

What we expect from you: 

• Minimum of 6 years of experience in an employee relations role with an emphasis on internal employee investigations and training
• Experience implementing an employee relations program and practices strongly preferred
• Experience managing an HR and/or ER function across multiple states strongly preferred
• Strong knowledge and experience with federal, state and local employment laws including, but not limited to Title VII, ADEA, FLSA
• Experience leveraging large data sets and presenting insights to inform business recommendations around employee engagement and risk management
• Ability to develop processes and manage multiple projects simultaneously
• Demonstrated ability to influence leaders of all levels
• High level of comfort working autonomously and recommending strategic changes

The target salary range for this position is $108,700 - $146,150, and is part of a competitive total rewards package including stock options, benefits, and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicatedto building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!

Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health:Our Values

Hypergrowth meets impact

What to expect working here:

• You will be held accountable to an exceptionally high bar and impact
• This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact
• You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you
• You will create processes & products that have never existed before
• You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be
• Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows

And…

• You get to be surrounded by some of the brightest minds in the field
• You get to learn and grow at an extremely accelerated pace
• You will experience transparency, integrity, & humility from leadership 
• You will be empowered to constantly challenge the status quo
• You get the space to experiment & innovate
• You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly
• You will become more resourceful and resilient
• You get to be part of a winning team that opens doors in the future

Benefits provided by Spring Health:

Your Total Health:

• Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medicalaccount which is valued at $199/year per user. HSA and FSA plans available
• Numerous yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• 10 allocated sick days per year
• Flexible paid time off in addition to 12 paid holidays throughout the year
• Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.
• Sabbatical Leave: When you’re a Team Member at Spring Health and hit your four-year Springaversary, you’ll be awarded afourweek, fullypaid, sabbatical leave. 

You And Your family:

• 4-4.5 months of fully paid parental leave
• Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses

Supporting you financially through:

• Our People team benchmarks all salaries using theRadford Global Compensation Databasefor technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.
• On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
• Employer sponsored 401(k) match of up to 2% after 90 days of employment

Creating a culture you can thrive in:

• Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
• Focus Fridays: no meetings, no distractions, just time for you to get work done.
• Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.
• Up to $1,000 Professional Development Reimbursement per calendar year.
• $200 per year donation matching to support your favorite causes