102 customer success representative Jobs in miami, fl
South Shore Marketing is Hiring a Customer Success Manager (CSM) Near Miami, FL
Job Description
Calling all energetic and ambitious self-starters, it's time for you to join our unstoppable Customer Success Manager team!
At South Shore Marketing, We specialize in high-quality products and delivering superior customer experience. Our mission is to provide brands with the opportunity to connect directly with their target market and capture their attention through exceptional product experiences. Our Customer Success Managers not only promote, but embody the culture, values, and mission of South Shore Marketing.
As a Customer Success Manager, your number one job is to deliver an undeniably superior customer experience. Through our industry expertise, we empower our Customer Success Managers to go beyond their limits. We support our clients in their ability to lead and innovate in their respective industries, to realize their artistic and financial potential, in the most imaginative and sustainable manner. If you are outgoing, friendly, and have a passion for human connection, this is the ideal position for you!
Our Customer Success Managers Are Responsible For:
- Develop brand awareness by engaging in direct marketing and advertising strategies in order to generate interest in products, expand our client base, and increase sales margins
- Maintain a clear understanding of daily sales objectives and utilizing company selling strategy to achieve and/or exceed sales targets
- Provide exceptional service to clients by facilitating sales tactics and managing inquiries in a timely and courteous manner
- Collaborate with company leadership to stay current on product knowledge and sales promotions in order to answer consumer questions and relive concerns
- Make certain the visual presentation of products are consistent with the brand’s mission and values
- Display strong selling and negotiating skills; overcome objections and ask probing questions to close sales
Our Customer Success Manager Requirements:
- 1-2 years of experience in customer service, promotions, sales, retail, marketing, or related fields
- Excellent persuading abilities, with minimal selling skills
- Motivated self-starter, with the ability to surpass goals and be self-disciplined
- Passionate about building brand awareness and generating sales revenue
- Maintain a positive and courteous demeanor while managing rejection professionally
- Flexible availability including evenings and weekends to meet the needs of the company
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Job Summary
Full Time
$101k-141k (estimate)
05/07/2024
05/20/2024
southshoremarketinginc.com
Fort Myers, FL
Related Companies
The following is the career advancement route for Customer Success Manager (CSM) positions, which can be used as a reference in future career path planning. As a Customer Success Manager (CSM), it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Manager (CSM). You can explore the career advancement for a Customer Success Manager (CSM) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Manager job description and responsibilities
Having a customer success manager overseeing the onboarding process helps with retention.
01/03/2022: Pueblo, CO
Customer success managers should have strong organization and presentation skills, but those things can be taught.
12/19/2021: Modesto, CA
They monitor their customers’ happiness closely so that they are able to offer solutions before problems occur.
02/13/2022: Everett, WA
Take time to understand what each customer needs and help customers take the shortest route possible.
01/23/2022: San Jose, CA
The customer success manager characterizes himself with being organized, presentable and acquiring technical skills.
01/07/2022: Minneapolis, MN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Manager jobs
Customer success managers are both salespeople and support professionals.
12/15/2021: Las Cruces, NM
During the operational stage (also known as “Business as usual), Customer Success Managers often provide technical know-how, expertise, and training to customers with the goal making them successful and keeping them satisfied with the business’s products
01/02/2022: Longview, TX
A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.
02/21/2022: Pueblo, CO
Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.
12/22/2021: Temple, TX
Customer Success Managers must be strong, natural advocates.
02/15/2022: Clearwater, FL
Step 3: View the best colleges and universities for Customer Success Manager.
