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Customer Success Manager-1962
$73k-96k (estimate)
Full Time 1 Week Ago
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COVENANT GROUP LTD. is Hiring a Customer Success Manager-1962 Near Miami, FL

Description:

Join the first one-stop solution digital platform dedicated to aerospace tooling park management! Within a very dynamic team operating in an international environment, you will oversee deploying all tool functionalities within the aerospace industry.

We Offer:

- Competitive salary package

- Excellent benefits package

Salary: 50k USD- Plus Bonus

Responsibilities:

  • Users’ asset analysis
  • Data cleaning
  • Upload DATA into ERP system and linking into another system
  • User accounts creation
  • User training and accompaniment during deployment process
  • Bug reporting to development team and resolution follow up
  • Daily Support to end users on system use
  • Customer satisfaction survey and proposition of improvement and correction action plan
  • Gather End users’ new development ideas and requests, evaluate and implement in the development roadmap

Requirements:

  • 2-3 years of administrative support or demonstrated knowledge, skills, and abilities to perform the above-mentioned tasks
  • AS degree or equivalent experience and or education combination
  • Ability to read and write English, follow verbal instructions, and use simple math
  • Proficient computer skills – Microsoft Office
  • Must be able to travel
  • Dynamic personality, with excellent social and communication skills, willing to work within a very active team in an international environment
  • Organizational skills
  • Technical capacity
  • Initiative, collaborative, articulate, calm and resourceful
  • Time Management

Must be eligible to work for any employer within the US

Employment is contingent upon the satisfactory outcome of pre-employment screening activities, including a background check.

Job Type: Full-time

Pay: $50,000.00 per year

Compensation package:

  • Bonus opportunities

Schedule:

  • 8 hour shift

Application Question(s):

  • Have you graduated in Communications or Marketing?

Education:

  • Bachelor's (Required)

Work Location: Hybrid remote in Miami, FL 33122

Job Summary

JOB TYPE

Full Time

SALARY

$73k-96k (estimate)

POST DATE

05/12/2024

EXPIRATION DATE

05/17/2024

Show more

COVENANT GROUP LTD.
Full Time | Other
$71k-95k (estimate)
2 Weeks Ago

The following is the career advancement route for Customer Success Manager-1962 positions, which can be used as a reference in future career path planning. As a Customer Success Manager-1962, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Manager-1962. You can explore the career advancement for a Customer Success Manager-1962 below and select your interested title to get hiring information.

Jobot
Full Time
$101k-141k (estimate)
2 Days Ago
Jigsaw
Full Time
$79k-105k (estimate)
2 Months Ago
The Hackett Group Inc.
Full Time
$100k-142k (estimate)
4 Months Ago

If you are interested in becoming a Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Success Manager job description and responsibilities

Having a customer success manager overseeing the onboarding process helps with retention.

01/03/2022: Pueblo, CO

Customer success managers should have strong organization and presentation skills, but those things can be taught.

12/19/2021: Modesto, CA

They monitor their customers’ happiness closely so that they are able to offer solutions before problems occur.

02/13/2022: Everett, WA

Take time to understand what each customer needs and help customers take the shortest route possible.

01/23/2022: San Jose, CA

The customer success manager characterizes himself with being organized, presentable and acquiring technical skills.

01/07/2022: Minneapolis, MN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Success Manager jobs

Customer success managers are both salespeople and support professionals.

12/15/2021: Las Cruces, NM

During the operational stage (also known as “Business as usual), Customer Success Managers often provide technical know-how, expertise, and training to customers with the goal making them successful and keeping them satisfied with the business’s products

01/02/2022: Longview, TX

A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.

02/21/2022: Pueblo, CO

Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.

12/22/2021: Temple, TX

Customer Success Managers must be strong, natural advocates.

02/15/2022: Clearwater, FL

Step 3: View the best colleges and universities for Customer Success Manager.

Butler University
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