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Customer Account Manager
Natoora Miami, FL
$76k-106k (estimate)
Full Time | Wholesale 2 Months Ago
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Natoora is Hiring a Customer Account Manager Near Miami, FL

Natoora Miami is entering its exciting second phase of growth in the region. At this exciting juncture, you will be Natoora Miami’s second sales hire. Our ideal candidate is someone with sales experience, an entrepreneurial spirit, a working knowledge of the local market and a genuine connection to the Miami food industry and restaurant scene.Initially, the role will have the primary responsibility of performing sales and growing existing accounts. Deepening relationships and following up with existing leads will also be key. In addition, some hands-on work will be required with order preparation, QC, and packaging.

Reporting to our Regional Sales Lead, you will represent Natoora in this new territory. We seek an experienced, self-reliant professional, who is able to work fluidly with operations, brand and sales teams, and can meet the challenges of being among the first representatives in a new region for Natoora.

JOB DESCRIPTION

Your responsibilities will include:

  • Developing and improving relationships with existing customers. You will need to be comfortable talking about produce in busy kitchens with even busier chefs.
  • Updating the kitchens on produce coming in and out of season.
  • Visiting kitchens all over Miami Dade, inspiring chefs with our produce. You might hold a training session for front of house staff on how we source our produce or you might just arrive at a restaurant with one perfect unforgettable pear. Whatever you’re doing you’ll need to be a great ambassador for what Natoora does.
  • Overseeing customer orders as well as helping to manage their expectations. Our customers are very demanding; we need to be able to supply a service to match their expectations. Resolving Customer issues as quickly as possible will be key. Chefs are short of time and we want them to have the confidence in our ability to solve their problems, whatever the time of day.
  • Following independent leads and those channelled through the sales team

Successful candidates will:

  • Have second to none relationship building skills and excellent interpersonal skills, with the ability to adapt to different styles and situations.
  • Make themselves available to help customers out of office hours.
  • Enjoy working in an agile, flexible working context.
  • Have creative problem solving skills.
  • Demonstrate commercial acumen.
  • Possess strong IT skills, with Excel and G Suite experience a bonus.
  • Demonstrate a passion for food, fresh produce, our ethos and the restaurants we supply.
  • Have (or quickly develop) a strong connection to the local restaurant scene.
  • Be the ‘Eyes-on-the-ground’ for the Buying Team.
  • Support Natoora’s Finance team in maintaining financial health of accounts.
  • Be comfortable communicating in environments where Spanish is the primary language

BENEFITS

  • Competitive wages
  • Opt-In healthcare, dental, vision, packages
  • Opportunities to grow within the company
  • Europe based vacation time standards

Our vision for a better food system is built on real human relationships and a diversity of experience, perspective and ideas. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

Job Type: Full-time

Salary: $62,793.00 - $65,000.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 1 year
  • 2 years

Schedule:

  • 8 hour shift
  • Monday to Friday
  • On call

People with a criminal record are encouraged to apply

Ability to Relocate:

  • Miami, FL 33142: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$76k-106k (estimate)

POST DATE

02/23/2024

EXPIRATION DATE

06/21/2024

HEADQUARTERS

LONDON, ENGLAND

SIZE

200 - 500

FOUNDED

2017

CEO

CHARLES-HENRI LEHIDEUX

REVENUE

$10M - $50M

INDUSTRY

Wholesale

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The job skills required for Customer Account Manager include Problem Solving, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Account Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Account Manager positions, which can be used as a reference in future career path planning. As a Customer Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Account Manager. You can explore the career advancement for a Customer Account Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Account Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Account Manager job description and responsibilities

A good Account Manager must be customer focused to build trust with customers.

01/24/2022: Baton Rouge, LA

Manage the collections process while acting as a customer counselor by discussing benefits of timely lease agreement renewal payments.

01/17/2022: Tuscaloosa, AL

Providing technical support to customers before and after-sales.

02/18/2022: La Crosse, WI

Stimulated customer retention through engagement of new group administration and establishing accuracy and completeness.

03/10/2022: Huntington, WV

The Customer Account Manager will lead the upsell and renewal strategy within a defined territory.

02/14/2022: Rochester, MN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Account Manager jobs

Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.

02/02/2022: Rock Hill, SC

Schedules customer meetings and travels to customer locations as required.

02/11/2022: Lowell, MA

Think about the skills needed to handle an angry customer.

02/09/2022: Biloxi, MS

Establish a dynamic team, and restructure as appropriate.

02/10/2022: Albany, NY

Upsells should align with customer goals.

01/04/2022: Norfolk, VA

Step 3: View the best colleges and universities for Customer Account Manager.

Butler University
Carroll College
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