The Business Development Manager (‘BDM’) is primarily responsible for understanding, qualifying and winning new customers as well as winning new departments and software sales within existing customers.

Reporting to, and working closely with the Regional Sales Leader, the BDM will focus on selling our award-winning solutions into large government (local, state and federal) customers and large enterprise customers with a particular focus on the financial services/banking, health, education, retail, and logistics industry verticals. The main purpose of this role is to deploy the solutions into the Belgian market through the existing channel partners.

In this role, we need a good understanding of the CPaaS market in Belgium and having already relationships with the existing operators is a plus.

 KEY RESPONSIBILITIES:

• Developing, executing and regularly updating a territory Go To Market Plan, including identification of key accounts to target in key market segments and regular tracking of progress against opportunities
• Achieving and maintaining Key Performance Indicator’s (KPI’s) set by the regional sales leader
• Generating leads and prospecting new business opportunities through a range of channels including leveraging existing networks, attending industry events, using LinkedIn Sales Navigator and other sales tools, and telephone-based prospecting
• Building, owning & closing a new business pipeline
• Understanding client challenges, scoping their requirements & working with internal stakeholders (e.g. sales operations, pre-sales, product and customer services teams) to shape and sell optimum solutions
• Preparing and delivering engaging and compelling software solutions proposals
• Overseeing the transition of new clients to the Customer Service team to ensure smooth client onboarding processes and ongoing Service Delivery excellence
• Developing and maintaining knowledge of local telecommunications and related regulations, customer motivations, and customer buying patterns
• Keeping the company’s CRM up to date and maintaining accurate sales forecasting as part of a cadence of internal reporting requirements
• Ensuring that co-workers are treated respectfully and without any form of discrimination, harassment or victimisation
• Ensure you are aware of yours and your team’s (if any) responsibilities in relation to company policies, including and especially IT Security policies applicable to your role, and that all requirements of these policies are met as it relates to you and your team’s (if any) role.