Join our Family Owned and operated Vacation Ownership Company!

At Somerpointe Resorts, we’re driven by a passion to create a memorable experience for our guests. And it all begins with you. Somerpointe invites you to learn about our inspiring benefits, proactive training and phenomenal income potential!

Job Brief
The Sales Administrator will ensure the support of our sales area in Tour Reception, Gifting, Sales F&B and the sales department while providing a quality and enjoyable experience for our guests.

Essential Functions:

• Be an ambassador for the sales team and process.
• Customer credit screening.
• Customer tour check-in.
• Salesroom set up and routine straightening and refreshing throughout the day.
• Podium room set up and routine straightening and refreshing throughout the day.
• Supply stocking (general and salesroom).
• Assist in the gifting area when necessary.
• Assist in transportation coordination.
• Prepare daily reports for sales accurately.
• Resolve escalated guest issues and complaints, and resolve any challenges including unsatisfied guests, gifting issues, etc.
• Always be polite and courteous.
• Provide a great welcome experience and constant attention from the first point of contact until guest is gifted and completes sales presentation.
• Provide accurate validation of customer’s information and qualifications.

Job Specifications:

• Minimum one year customer service or customer facing/interaction experience

• Outgoing and positive attitude/personality

• Excellent communication skills, verbal and written

EEO Employer

Job Type: Full-time

Pay: $14.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Customer Service: 2 years (Preferred)

Work Location: In person