Specific Job Functions. Accurately audit and report non-gaming revenue. Input data for comps. Research variances. Perform all duties as deemed necessary for the success of the department. Qualifications. At least one year clerical experience preferred. Audit revenue experience preferred. Professional appearance and demeanor a must.
Specific Job Functions. Provide the highest level of customer service to all guests. Answer multi-line phone system to manage the reservations queue, assist calls and transfer callers to other departments as necessary. Process and input Convention/Wholesale rooming lists sent from meeting planners and wholesale companies for future groups. Act as a liaison between the reservations department and meeting planners or wholesale companies regarding q...
Specific Job Functions. Obtain all documentation and required approvals for processing invoices in a timely manner. Maintain accurate files for all assigned Vendors. Work with vendors, and various departments, to resolve any invoice issues that may arise. Possess basic knowledge of General Ledger accounts for PO and NON-PO invoice processing. Ability to reconcile Vendor invoices to Purchase Orders and review monthly statements for discrepancies. ...
Specific Job Functions. Answer multi-line telephones and take messages for the Security department. File all security related reports. Enter department data into the computer. Write employee accident reports as reported by Security and department staff. Process lost and found items. Create pick up dates for file storage. Notify Department Coordinator when Office supplies are running low. Verify all persons entering building as an employee of Trea...
Specific Job Functions. Properly operate the current Ticketing system for ticket sales. Interpret and utilize numerous systems and show codes. Cross-sell tickets and provide information for all sister properties. Provide the highest level of customer service to all guests. Resolve guest complaints or find the appropriate person able to assist. Utilize a cash drawer with various tender types. Input numerous reservations with accuracy. Retrieve sea...
Specific Job Functions. Maintain cleanliness of property. Sweep around slot areas and clean slot machines, chairs, ashtrays, slot stands, walls, pillars, storage boxes, and outside of change booths. Clean restrooms including sweeping and mopping floors, cleaning urinals and toilets with proper chemicals, wiping down walls and mirrors, and vacuuming carpets. Vacuum carpets in the restaurants and retail stores, cleans and dusts shelves, and clean w...
Specific Job Functions. . Greet and converse with guests to suggest or receive cocktail order. Prepare and serve cocktails to customers following hotel guidelines. Clean and organize bar to beverage department standards. Prepare order to replenish stock at bar to pre-determined par levels. Provide exceptional service to customers. Follow departmental cash handling policies and procedures. Prepare cocktails for cocktail servers. Knowledge of wine ...
Specific Job Functions. Ensure proper flatware and appropriate plates are on table prior to food being delivered. Pick up order allowing for proper distribution. Condiments will be delivered before or at the time the food is served. Present each item and confirm guest satisfaction and offer any additional services. Serve ladies first, repeat with men, end with host. All food should be served from the right with the right hand. Refresh all beverag...
Specific Job Functions. Initiate correspondence with introduction letter, agenda, and any other pertinent information. Coordinate and service all logistics of assigned groups from initial booking through meeting requirements and departure. Conduct pre-convention meeting with meeting planner and all hotel operating departments representatives which are involved in the program. Disseminate group resumes which include profiles, agendas and requireme...
Specific Job Functions. Answer incoming and outgoing calls using the property customer service standards. Receive and deliver voice and text messages for property guests. Process wake-up calls for guests. Communicate effectively with all business contacts. Operate a console and all peripheral equipment. Understand and comply with all company rules and regulations. Locate executives on cellular phones. Handle calls, staff, and guests during an eme...
Specific Job Functions. . Greet and converse with guests to suggest or receive cocktail order. Prepare and serve cocktails to customers following hotel guidelines. Clean and organize bar to beverage department standards. Prepare order to replenish stock at bar to pre-determined par levels. Provide exceptional service to customers. Follow departmental cash handling policies and procedures. Prepare cocktails for cocktail servers. Knowledge of wine ...
Specific Job Functions. Stock clean linen in Guest Room Attendants (GRA) locker room. Clear soiled linen from the linen chute. Use motorized carts to transport full and empty hampers from tower to linen dock and other departments. Assist in weighing-in hampers of clean linen from vendors. Maintain a clean and safe environment on the linen dock. Keep biohazard area neat, safe and clean. Identify and count soiled bed linen with complete accuracy. F...
