Description

Your Passion: Administrative Assistant- Clinical Services

 Who We Are: Snowline is a non-profit organization serving the western slope of El Dorado County and the Greater Sacramento Region. For over 40 years, our deep roots in the community have allowed us to foster a strong network of local resources and partnerships. We have built a strong reputation of excellence by providing personalized, compassionate, high-quality care tailored to the needs of each patient and family. At Snowline Hospice, our core values guide everything we do. We value teamwork, contribution, service and excellence. We are a team of dedicated, dynamic professionals committed to providing the highest level of care which continues to be reflected in our exemplary patient satisfaction surveys and quality measures.

Commitment to Diversity, Equity, Inclusion, and Belonging: Snowline is committed to creating a workplace that is diverse, equitable, inclusive, and fosters a sense of community. We are committed to providing exemplary, culturally competent care for our patients. At Snowline Hospice, we approach our work with sensitivity and compassion, and we strive to create a safe and supportive environment for every member of our team. 

Why Choose Us: 

• Comprehensive Wellness Benefits Packages: We offer a robust benefits package that includes medical, dental, and vision insurance, as well as life insurance, and 401k plan with a generous employer match
• Paid Time Off: At Snowline H As a non-profit provider, we conduct regular market benchmarking salary surveys of comparable organizations to ensure our salaries remain both fiscally responsible and competitive. day pay.
• Continuing Education and Training: We offer ongoing education and training opportunities including our Snowline Scholars Program which offers full-time employees with tuition reimbursement for continuing education relevant to their work within the organization 
• Flexible scheduling: We are committed to maintaining a positive, collaborative workplace culture which prioritizesteam building and joy through employee events, recognition and celebration of each other. 
• Team Building: We are committed to maintaining a positive, collaborative workplace culture which prioritizes team building and joy through employee events, recognition and celebration of each other. 
• Employee Assistance Program: As part of our commitment to supporting a trauma informed workplace and overall organization wellness, we offer an employee assistance program (EAP). EAP offers confidential counseling and support services for personal and work-related issues.
• Market Benchmarked Salaries: As a non-profit provider, we conduct regular market benchmarking salary surveys of comparable organizations to ensure our salaries remain both fiscally responsible and competitive. Hourly Rate: $20.00-$27.00 

Responsibilities: The Administrative Assistant- Clinical Services will be responsible for administratively supporting the clinical team. This position requires travel between Snowline's Diamond Springs administrative office, the Sacramento administrative office and has some opportunity for limited remote work. Duties include:

• Provide direct administrative support for the CCO and DPS in the handling of duties and functions related to clinical operations for the organization.
• Assist with clinical scheduling and oversight of PTO requests. 
• Provides administrative support for clinical departments and staff members, such as Clinical education, Team Coordinators, Bereavement, Quality and Supportive Care.
• Prepare correspondence and reports, perform filing and copying as requested by clinical leaders.
• Assist in the coordination of clinical meeting schedules, preparing agenda/notes, record meeting notes, track and record attendance.
• In compliance with regulations and in accordance with the clinical leadership, create and revise departmental related forms.
• Support with data collection, tracking, and reporting for regulatory compliance.
• Use discretion and discernment when handling information pertaining to staff and patients.
• Support with office supply and clinical supply ordering and budget support.
• Assist with clinical policy and procedure updates and maintain policy-tracking mechanism in coordination with other administrative staff.
• Support with communication with Snowline answering service and coordinate among staff who support with answering calls.
• Act as a liaison between other members of the management team to schedule meetings and distribute information.
• Support in the preparation for in-services with clinical staff and community members.
• Assist with regular staff communications via phone, email, text, and intranet. Keep Snowline intranet clinical page content current and updated.
• Assist with data collection & report administration for QAPI.
• Support Clinical Educator with coordinating monthly HHA CEUs, tracking, and compliance.
• Support Clinical Educator with coordination and planning for annual skills day.
• Oversee the provision of annual mandatory refresher training.
• Provide back-up support for reception, medical records, and/or team coordinators when the need arises.
• Take and relay messages in a timely, clear manner.
• Support with clinical onboarding/orientation, scheduling, coordination, document tracking.
• Demonstrate positive behavior characteristics such as attitude, initiative, cooperation, adaptability, fairness, ingenuity, and dependability.
• Demonstrate open, honest, and direct communication for promotion of a positive and supportive work environment.
• Demonstrate the ability to work with a variety of belief systems, and respects individual choices and lifestyles.
• Communicate effectively, promptly, and professionally with staff, physicians, patients, and community members.
• Handle confidential information in an appropriate manner.
• Support office events, create invites, fliers, communication, and planning.
• Perform job responsibilities and duties in an efficient, accurate, and timely manner.
• Perform other related duties as assigned.

Requirements

Qualifications:

• Four years general office and administrative support experience OR two years general office and administrative support plus an Associate Degree in Business or related field
• One year experience in a medical office, hospital or medical facility preferred 
• High School graduate or GED required 
• Demonstrated computer skills with extensive experience using Microsoft Word and Excel required.
• Medical terminology knowledge strongly preferred.
• One year experience working with an electronic medical record preferred.
• Ability to scribe team meeting notes with speed and accuracy on a laptop required.
• Ability to perform detailed work in a timely manner with accuracy and thoroughness
• Proven ability to think clearly, logically, analyze issues and use good judgment to carry out responsibilities.
• Demonstrated ability to work independently, managing multiple projects while performing work in a timely, accurate, and confidential manner. 
• Excellent written and verbal communication skills and ability to work harmoniously and cooperatively with a wide variety of people and all levels of staff.
• Possession of valid California driver license, access to a reliable automobile and minimum state required auto insurance

Check out our website at www.snowlinehospice.org for further information. APPLY TODAY!

Snowline Hospice is an Equal Opportunity Employer.