Who We Are:

The Smoky Mountain Lodge at Pasadena Villa is a residential psychiatric treatment center in the beautiful Smoky Mountains of East Tennessee. Our compassionate, dedicated staff fosters an environment of healing. By providing treatment for the full spectrum of mental health disorders, we ensure that clients are well prepared for life after treatment.

What We Offer:

• Team driven culture based on our 5 Star Service Commitment
• Multiple Career Development Pathways
• Company Supported Continuing Education & Certification
• PPO & HDHP Health Plan Options
• Flexible Dental & Vision Plan Options
• 100% Company Paid EAP Emotional Well-Being Support
• 100% Company Paid Critical Illness (with health enrollment plan)
• 100% Company Paid Life & ADD
• 401K with Company Match
• Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts
• Six Annual Paid Holidays Plus One Floating Holiday
• Generous Team Member Referral Program

How You Will Contribute:

The Human Resources Manager provides tactical day-to-day and strategic human resources support for a residential behavioral healthcare treatment center. The Human Resources Manager provides internal customer service to employees and cultivates cross-functional partnerships. The Human Resources Manager is a key member of the facility leadership team and will have a significant impact on employee engagement, culture development, recognition, safety culture, performance management, and organizational learning and development.

Essential Responsibilities

• Partners with centers of excellence and facility leaders to administer human resource related initiatives.
• Collaborates with leadership team member to ensure adequate staffing is maintained through proactive talent acquisition.
• Collaborates with leadership team members to promote employee retention and engagement initiatives.
• Maintains an up-to-date understanding of facility staffing, recruitment, and support needs.
• Manages and resolves employee relations issues to include effective, thorough, and objective investigations, as necessary.
• Coordinates and conducts regular new employee orientation and onboarding in a warm and welcoming manner.
• Ensures compliance with regulatory and accreditation requirements; to include credentialing and employee file maintenance.
• Collaborates with managers to ensure timely and appropriate performance management to include performance and competency assessments.
• Responds to inquiries in a timely manner, escalating items though appropriate channels when necessary.
• Assists with maintaining HRIS ensuring accuracy and integrity of data and compiles reports as needed.
• Provides employees with resource access, to include benefits administration.
• Provides education and support around company policies, to include state/local wage and hour guidelines.
• Provides learning management system support and assists with the reporting process, ensuring compliance with regulatory and accreditation requirements.
• Monitors dates for compliance with performance review dates, certifications, license, etc.
• Coordinates and communicates bi-weekly payroll related items to Payroll Specialist.
• Maintains accurate and confidential personnel records ensuring compliance with legal and regulatory requirements.
• Proactively identifies training opportunities and resources for business units and individual coaching needs.
• Participates in assigning, evaluating and monitoring training programs to ensure success.

Additional Responsibilities

• Acts as a point of customer service for staff on items related to Paycom, Relias, and benefit access.
• Conducts employment verifications and appropriate background/reference checks in accordance with policy, as needed.
• Assists with the maintenance, creation, and distribution of HR related forms and communications.
• Maintains HRIS ensuring accuracy and integrity of data and compiles reports from database.
• Provides support for the learning management system ensuring compliance with regulatory requirements.
• Attends meetings as requested.
• Performs other related duties as required and assigned.

What We're Seeking

Position requires a Bachelor’s degree in a related field and 5 years’ experience in Human Resources. PHR/SPHR strongly preferred.

Other Requirements

Position requires incumbent to have a valid driver’s license, vehicle insurance and a clear driving record for the last three years.

Pasadena Villa and all affiliated companies provide equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Pasadena Villa reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.”