154 Desktop support specialist Jobs in Phoenix, AZ
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skiltrek is Hiring a Desktop support specialist Near Phoenix, AZ
job summary :
The Desktop Support II provides first level support for users, ensures currency of information and provides installation and training services as needed for the company.
Responsibilities
- Provide technical support to end users remotely and at desk side Support OS, Application, and Hardware issues.
- Enter updates and resolutions into the ticketing system using clear and appropriate language
- Create tickets as necessary Act as escalation point for support requests Perform necessary account updates and other administrative functions as assigned
- Help maintain IT inventory Ensure that tickets are created, maintained, and resolved according to established standards and expectations
- Update department Wiki as necessary or as assigned Represent the IT team as a member of project teams when necessary Other duties as assigned
- Must be able to embrace differences among people and able to interact with internal staff as well as external contacts in a culturally competent and respectful manner
location : Phoenix, Arizona
job type : Contract
salary : $22 - 25 per hour
work hours : 8am to 5pm
education : Associates
responsibilities :
- Provide technical support to end users remotely and at desk side Support OS, Application, and Hardware issues.
- Enter updates and resolutions into the ticketing system using clear and appropriate language
- Create tickets as necessary Act as escalation point for support requests Perform necessary account updates and other administrative functions as assigned
- Help maintain IT inventory Ensure that tickets are created, maintained, and resolved according to established standards and expectations
- Update department Wiki as necessary or as assigned Represent the IT team as a member of project teams when necessary Other duties as assigned
- Must be able to embrace differences among people and able to interact with internal staff as well as external contacts in a culturally competent and respectful manner
qualifications :
- Experience level : Experienced
- Minimum 3 years of experience
- Education : Associates
skills :
Desktop Support
About Us
Skiltrek is an award-winning IT staffing firm and the staffing partner of choice for many leading companies across the US.
At Skiltrek, we promise you the perfect opportunity of building technical excellence, understand business performance and nuances,
be abreast with the latest happenings in technology world and enjoy a satisfying work life balance.
Skiltrek is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender,
Skiltrek is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.
Last updated : 2024-03-06
Job Summary
Full Time
Business Services
$49k-60k (estimate)
03/09/2024
04/10/2024
skiltrek.com
JACKSONVILLE BEACH, FL
25 - 50
2004
IAN DAVIES
<$5M
Business Services
Related Companies
About skiltrek
Skiltrek was formed in 2004 with the goal of becoming the supplier of choice for clients, employees and contingent workers. Skiltrek provides high-volume staffing & SOW to structured contingent workforce programs and projects across the U.S. We also offer contract-to-hire and direct placement. Our expert approach has resulted in Accelerated Hires, lower costs, reduced risks and better service for Fortune 2000 Companies, Large System Integrators and Government Agencies. Skiltrek Fact Sheet - Global Recruiting Model & Locations - Disciplines include: general staffing, information technology, eng...ineering, clinical, scientific and professional - Preferred provider to companies utilizing MSP/VMS - Provider of customized, strategic staffing and SOW solutions for enterprise-level projects Our Mission: To be a gold supplier for structured contingent workforce and SOW programs
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The job skills required for Desktop support specialist include Technical Support, Desktop Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop support specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop support specialist positions, which can be used as a reference in future career path planning. As a Desktop support specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop support specialist. You can explore the career advancement for a Desktop support specialist below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Specialist job description and responsibilities
Desktop support specialists often deal with clients who are having trouble with their systems.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Specialist jobs
Attend Customer service, customer support, and customer experience training.
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Gain experience with operating systems.
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Experience in technical support positions is a plus.
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Practice fixing common computer problems.
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Use past security breaches as learning examples.
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Step 3: View the best colleges and universities for Desktop Support Specialist.
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