POSITION DESCRIPTION

Position Title: Operations Manager 
Department: Operations 
Reports to: Director of Operations
Supervises: Uniformed Personnel
Classification: Exempt 

POSITION SUMMARY

The Operations Manager is responsible for the leadership and direction of all uniformed personnel.

KEY RESPONSIBILITIES

• Responsible for the management of Operations on a day-to-day basis
• Responsible for promotion, discipline, team building and hiring determination for assigned staff
• Responsible for the employee recognition program
• Assist in the development of the annual Operations budget, and is accountable for operating within the budget limits for the current fiscal year
• Responsible for maintaining contractual obligations with a focus on financial sustainability
• Support and implement the philosophies, objectives, policies, procedures and practices of PatientCare EMS
• Responsible for system planning, both long term and short term, associated with assigned areas
• Other duties as assigned 

POSITION QUALIFICATIONS

Experience

• Minimum two years’ experience within the REMSA system

Education and Certifications

• Associate degree from an accredited college or university preferred
• REMSA & NREMT Certified Paramedic
Competencies

• Strong analytical, numerical and reasoning abilities; basic computer skills
• Effective communication and human relations skills
• Knowledge of Federal, State, and Local statutes

WORKING ENVIRONMENT

• Professional office environment
• Occasional travel

PHYSICAL REQUIREMENTS

The employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. The employee is required to sit; climb or balance; step, stoop, kneel, or crouch. The employee must frequently lift and/or carry a minimum of 125 pounds up to 200 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.