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Customer Care Representative
Sharp Atoms Tampa, FL
$35k-44k (estimate)
Contractor | Full Time 2 Weeks Ago
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Sharp Atoms is Hiring a Customer Care Representative Near Tampa, FL

Job Overview:
We are seeking a Customer Support Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

Answer all incoming calls with a positive u-beat attitude, providing the best possible customer service to both internal and external customers.

Accurately enter all received orders and communicate any exceptions to customers.

Master the Syspro operating system to enter orders, retrieve customer history, stock status and sales order status.

Process Return Material Authorizations and Credits.

Maintain account relationships with key decision-makers at dealer accounts.

Create and assemble marketing materials for Sales Representatives

Proof/edit documents as assigned.

Complete other duties as assigned.

Requirements:

Experience in a customer service role.

Strong communication skills.

Experience with entering data and looking up data within an ERP system.

Retail Industry experience is a plus

Job Types: Full-time, Contract

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Experience level:

  • 2 years
  • 3 years
  • 5 years

Shift:

  • Morning shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person
  • Office

Experience:

  • Customer service: 4 years (Required)
  • ERP systems: 1 year (Required)
  • Retail Industry: 1 year (Required)

Work Location: In person

Job Summary

JOB TYPE

Contractor | Full Time

SALARY

$35k-44k (estimate)

POST DATE

04/17/2024

EXPIRATION DATE

04/27/2024

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The job skills required for Customer Care Representative include Customer Service, Customer Support, Retail Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Care Representative positions, which can be used as a reference in future career path planning. As a Customer Care Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Representative. You can explore the career advancement for a Customer Care Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Care Representative job description and responsibilities

They help customers with their queries and complaints.

01/08/2022: Anchorage, AK

Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.

02/16/2022: Ventura, CA

That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.

01/03/2022: Cleveland, OH

Resolves customer questions and problems regarding accounts, payments, products, and services.

03/11/2022: San Antonio, TX

A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.

01/21/2022: Ann Arbor, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Care Representative jobs

Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.

02/01/2022: Pittsburgh, PA

Workers must be patient and polite, especially when dealing with difficult or angry customers.

02/04/2022: Binghamton, NY

Learn the basics, then move on to bigger things.

01/01/2022: Lubbock, TX

Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.

03/13/2022: Modesto, CA

Step 3: View the best colleges and universities for Customer Care Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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