SERVPRO of Allen, Barren, Hart, Green & Taylor Counties is is hiring a Receptionist/Administrative Assistant!

Benefits
SERVPRO of Allen, Barren, Hart, Green & Taylor Counties offers:

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

And more!

As the Receptionist/Administrative Assistant, you will assist with answering the phones and scheduling a team to the customer's location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and strive to assist others in their time of need you could thrive in this environment!

Key Responsibilities

• Answer phones and respond to customers with empathy and professionalism.
• Schedule restoration teams to incoming leads and projects in coordination with management team.
• Perform detailed and accurate data entry.
• Receive incoming calls about past services, current projects, and general inquiries about business and other routine communications.
• Assist with inventory and equipment tracking.
• Collaborate and assist with other departments, as needed.

Position Requirements

• High school diploma/GED.
• At least 2 years of customer service and/or office-related experience.
• Prior receptionist/admin experience preferred.
• Ability to multitask and to remain detail orientated.
• Knowledge of local geographical area is preferred.
• Must be knowledgeable in relevant computer applications, including but not limited to Microsoft 365 Suite, QuickBooks, etc.

Skills/Physical Demands/Competencies
This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law.

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them. In this role, you will
give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.