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What We Offer:
We are currently looking for a Customer Service Representative (Customer Service Rep) to receive and/or place telephone calls that are basic and routine in nature to handle any and all aspects of customer accounts, including solicitation, inquiries, and problem resolution. In this role, you'll have the opportunity to act as the customer advocate for all customer service issues. In addition, you'll use our computerized system for tracking, information gathering, and/or troubleshooting. You'll ensure that customers receive the best service possible through processing orders, preparing general correspondence, and coordinating with other functions as required, and you'll act as customer contact to route customers to the correct department to answer or solve any questions or problems.
What You'll Do:
What You'll Need:
About ServiceMaster Brands
ServiceMaster Brands® is a leading franchise provider of essential residential and commercial services. Founded in 1929, the company is home to over 2,100 franchisees across 2,600 locations serving over 1,000,000 homes and businesses in 2021. ServiceMaster was founded with a deep commitment to integrity and customer service and does business under nine brands today across 50 states and ten countries that generate more than $3.5B in system-wide sales: ServiceMaster Restore®, ServiceMaster Clean®, Merry Maids®, TWO MEN AND A TRUCK®, Aftermath Services®, Indoor Science, AmeriSpec®, and Furniture Medic®. While each brand maintains a distinct identity, we share a commitment to our mission to make everyday heroes more heroic.
About ServiceMaster Restore
With approximately 2,000 franchised and licensed locations around the world, ServiceMaster Restore and ServiceMaster Recovery Management (SRM) serve customers through a global network of franchises available 24/7/365 to provide residential and commercial restoration services resulting from damage caused by water, fire, smoke or mold. SRM is the large-scale commercial catastrophic disaster restoration unit of ServiceMaster Restore. ServiceMaster Restore is a business unit of Atlanta-based ServiceMaster Brands, a leading provider of essential residential and commercial services. More information can be found at servicemasterrestore.com and srmcat.com.
It is the policy of ServiceMaster Brands, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws.
Full Time
$39k-49k (estimate)
05/01/2024
05/16/2024
servicemaster.com
JACKSONVILLE, IL
15,000 - 50,000
1929
Private
DOUGLAS J EASTON
$1B - $3B
American Home Shield is a provider of home appliances warranty and protection services.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.