You will be responsible for answering customer service, sales calls as well as answer emails. At Aaron’s you are making a difference, your dedicated attention to detail and excellent customer service will make a positive impact on our customers. Come see why the difference is personal at Aaron’s, connect with us today!Duties and Responsibilities:Answering calls coming into the center pertaining to various customer service issues and sales.Making a high volume of outbound calls relating to customer service issues & sales.Taking complaint calls, documenting issues that arise at stores, and emailing them to upper management.Education and Experience:Six months of sales/customer service experience.Previous phone sales experience preferred. Required Skills and Competencies: Excellent communication and interpersonal skills.Excellent telephone etiquette.Outstanding organizational skills,Ability to manage multiple tasks at the same time.Good conflict resolution skills.High energy level.Maintain professional appearance.General computer knowledge including MS Office.