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ABOUT OUR CLIENT:
MP's client has a mission to create a vibrant community of successful professional photographers by providing education, resources, and industry standards of excellence. MP's client has been in business for more than 150 years and while times change, their dedication to serving their 30,000 members of the photography community remain constant. They are a partner, advocate and guide for photographers navigating the increasingly complex business of photography.
JOB SUMMARY: Customer Service Professional
We are seeking a dedicated team member within our boutique-style inbound call center who can provide exceptional customer service and support, including scheduled coverage as needed, to ensure smooth operations and customer satisfaction. Our focus is to create an excellent member experience, which is much more valuable than making a sale. There is no churn and burn here, no cold calling or telemarketing. This position is responsible for communicating our benefits and programs that create and reinforce meaningful experiences for our members. Excellent member experience will have a direct impact on our recruitment and retention goals. As the Member Care Representative/Customer Service Professional, you will focus on:
JOB RESPONSIBILITIES: Customer Service Professional
OUR IDEAL CANDIDATE HAS:
ADDITIONAL INFORMATION:
Full Time
$38k-48k (estimate)
04/17/2024
06/16/2024
The job skills required for Customer Service Representative include Customer Service, Call Center, Microsoft Office, Written Communication, Attention to Detail, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.