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Customer Service Representative
$30k-38k (estimate)
Full Time 8 Months Ago
Save

Serenity Healthcare is Hiring a Customer Service Representative Near Provo, UT

Customer Service Representative
Onsite – Provo, UT
 
Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Customer Service Representative for our Provo, UT office. Your primary responsibility will be taking inbound calls and connecting our patients to life-saving treatments.
 
Trigger Warning:
 Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
 
Benefits

  • Accelerated healthcare career growth – rapid advancement opportunities

  • Insurance benefits (Medical, Dental, Vision) and 401K

  • 20 days off annually (10 PTO days and 10 Holidays)

  • Employee access to Serenity’s treatment options 

  • Access to corporate onsite gym, game room and other amenities 

  • Open to full or part time

Responsibilities

  • Connecting with patients via phone

  • Help solve problems and educate patients about TMS and Ketamine

  • Coordinate with clinics for patient care

  • Other relevant duties as needed.

Qualifications

  • High School Diploma/ GED.

  • Strong customer service mindset.

  • Previous experience in customer service required

  • Excellent verbal and written communication, and basic math skills.

  • Well-versed in de-escalation skills and ability to connect with individuals.

About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
 
Learn More About Us

  • About Serenity Healthcare

  • Serenity’s Provided Services

  • Meet our Patients

Ready to embark on this exciting journey? Apply now at Careers at Serenity Healthcare or send your resume to careers@serenityhealthcare.com 

Job Summary

JOB TYPE

Full Time

SALARY

$30k-38k (estimate)

POST DATE

09/26/2023

EXPIRATION DATE

07/14/2024

WEBSITE

serenityhomehealthcaresystem.com

HEADQUARTERS

SAINT PAUL, MN

SIZE

<25

FOUNDED

2009

CEO

TAHA ABDUREHMAN

REVENUE

<$5M

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