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Patient Service Representative - Call Center
$35k-48k (estimate)
Full Time 1 Month Ago
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Serenity Healthcare is Hiring a Patient Service Representative - Call Center Near Provo, UT

Serenity Healthcare is a mission driven company that is centralized around the quality of care for our patients and their families. As a Patient Service Representative, you will have the opportunity to make a positive impact and provide a new sense of hope for many communities by connecting them with lifesaving treatments! With treatments that are provided in spa-like clinic settings, we are creating a world-class experience that is revolutionizing Healthcare.
BENEFITS
As our mission success is achieved through a culture that allows our employees to be their best selves, we offer competitive benefits to ensure that you feel added value and appreciation as you make a difference where it matters most. We offer above market compensation, Insurance benefits (with 90% of your premium paid by Serenity), many advancement opportunities, generous paid time off, Major Holidays off, and MORE!
RESPONSIBILITIES
Your primary responsibility in this role is to connect communities to life saving treatment options that Serenity provides. This requires you to engage in delicate conversations through active and reflective listening, empathy, and a positive attitude. You will also be expected to act as a liaison between established patients and their provider with any requests they may need pertaining to their care (Record information into EMR systems, schedule appointments, request medication refills, etc.).
QUALIFICATIONS
  • High School Diploma/ GED.
  • Proven experience in a high-volume customer service industry (Retail, Travel and Hospitality, Restaurant, Food, and beverage, Contact centers, etc.)
  • Excellent verbal and written communication, basic math skills.
  • Previous experience working with computer-based information systems.
SCHEDULE DETAILS:
  • Office Hours: 6am-8pm M-F and 7am-7pm on Saturdays
  • Flexible Shift Options
Apply now at https://serenitymentalhealthcenters.com/careers or send in your resume to careers@serenityhealthcare.com

Job Summary

JOB TYPE

Full Time

SALARY

$35k-48k (estimate)

POST DATE

04/21/2023

EXPIRATION DATE

06/08/2024

WEBSITE

serenityhomehealthcaresystem.com

HEADQUARTERS

SAINT PAUL, MN

SIZE

<25

FOUNDED

2009

CEO

TAHA ABDUREHMAN

REVENUE

<$5M

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