About Us:

Serene Marketing is a newly opened sales and customer acquisition firm dedicated to helping our clients achieve rapid and sustainable growth throughout Maryland. We specialize in delivering strategic solutions that drive direct customer enrollment and engagement, ensuring our clients stay ahead in today's competitive business landscape.

Position Overview:

We are seeking a highly motivated and customer-focused Business Development Associate to join our team. In this role, you will play a pivotal part in expanding our clients' customer bases and promoting their products and services. As a key member of our business development team, you will work closely with clients to understand their unique needs and execute effective customer enrollment and engagement initiatives.

Responsibilities:

• Collaborate with clients to comprehend their products, services, and target audiences in order to develop tailored customer acquisition and engagement strategies.
• Identify and engage potential customers through direct residential outreach initiatives 
• Build and nurture strong relationships with potential customers, guiding them through the enrollment process and addressing their questions and concerns.
• Utilize customer relationship management (CRM) software to track leads, interactions, and engagement progress.
• Collaborate with internal teams to align strategies with broader company goals and ensure a seamless customer experience.
• Stay informed about industry trends and best practices, continuously seeking opportunities for professional development.
• Prepare and present regular reports to clients, showcasing the effectiveness and impact of customer acquisition and engagement initiatives.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field (or equivalent work experience) preferred.
• At least some proven experience in business development, sales, or customer acquisition roles.
• Exceptional interpersonal and communication skills, both written and verbal.
• Ability to build rapport and connect with diverse audiences.
• Strong analytical and problem-solving abilities, with a data-driven mindset.
• Results-oriented attitude with a demonstrated track record of meeting or exceeding targets.
• A self-starter who can work independently and as part of a team.
• Knowledge of telecommunications wireless products or services is a plus.
• Willingness to adapt to evolving client needs and industry dynamics.
• Previous experience in telecommunications, community outreach, or brand awareness is advantageous.

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