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Technical Support Analyst
Serco North America Washington, DC
$66k-82k (estimate)
Full Time 2 Months Ago
Save

Serco North America is Hiring a Technical Support Analyst Near Washington, DC

Position Description

If you desire an opportunity to help the Navy and Marine Corps, Serco has a great opportunity for you! As a Technical Analyst, you will be on a team that is evaluating and managing the delivery of a new class of amphibious ship for the United States Navy and Marine Corps.

This role is contingent on your ability to obtain, maintain, and transfer your Secret clearance post employment.

Our team is led by a Program Manager having decades of experience working in the DoD and Shipbuilding Industry. Our Amphibious Warfare Operation provides critical services to nearly all U.S. Navy amphibious ships and craft. Serco supports the U.S. Navy as a prime contractor providing amphibious warfare and expeditionary professional support services. We are committed to providing the U.S. Navy with the engineering and subject matter expertise to face all challenges, and welcome those with dedication, talent, and skill sets to join the Serco Amphibious Warfare Team. You will work closely with Government and industry professionals as well as shipbuilders and other support personnel. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors and marines.

In this role you will:

  • Be responsible for providing technical support for requirements development, concept development, engineering, integration and test, and performance analysis as tasked by Technical Division stakeholders.
  • Support senior technical personnel and project managers within the organization in various technical activities related to system and technical product development.
  • Develop white papers and briefing materials.
  • Provide technical guidance and review of Preliminary Design Reviews (PDR), Critical Design Review (CDRs) as well as Test & Evaluation of components and systems.
  • Duties include the collection of information and data, performance of various tests, engineering computations, and measurements and analyses.
  • Travel for site visits, audits, or inspections when required.
  • Perform additional duties and responsibilities as assigned.

Qualifications

To be successful in this role, you will have:

  • Bachelor’s degree in Engineering plus a minimum of 2 to 4 years of relevant work experience. In some cases, educational requirements may be adjusted or waived for more than 6 years of relevant work experience. Work experience may be adjusted based on education, or highly specialized knowledge or uniquely applicable experience for positions involving new technology or labor market shortages as reflected by market survey data.
  • You must be able to obtain and maintain an active DoD clearance post employment.
  • Effective communication, presentation and interpersonal skills.
  • Knowledge of Microsoft Office suite programs, MS Word, Excel and PowerPoint.
  • 10% travel time required.

Additional desired experience and skills:

  • Prior experience working with a shipyard, or in the Navy marine shipbuilding industry is desired.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000 employees strive to make an impact every day across 100 sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Summary

JOB TYPE

Full Time

SALARY

$66k-82k (estimate)

POST DATE

03/15/2024

EXPIRATION DATE

03/11/2025

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