52 Patient Services Representative Jobs in Atlanta, GA
SENTA Partners is Hiring a Patient Services Representative Near Atlanta, GA
We are seeking a dedicated and empathetic Patient Services Representative to join our team at SENTA, a leading ENT and Allergy management services organization. The ideal candidate will serve as the first point of contact for our patients, providing outstanding customer service and support through their care journey.
Key Responsibilities:
- Greet patients and visitors in a courteous and professional manner.
- Schedule and confirm patient appointments, surgeries, and follow-ups.
- Check patients in and out while verifying information and collecting payments.
- Answer and manage incoming calls while maintaining a rapid response rate.
- Communicate with patients regarding their inquiries and the services provided by the practice.
- Maintain confidentiality and accuracy of patient medical records.
- Facilitate patient flow by notifying the staff of patients' arrival, being aware of delays, and communicating patients' concerns.
- Process insurance claims and verify benefits with insurance providers.
- Provide general administrative and clerical support as needed.
Qualifications:
- High school diploma or equivalent; further training will be considered an advantage.
- Proven work experience as a Patient Services Representative, Front Desk Representative or similar role in a healthcare setting.
- Strong understanding of customer service practices and patient confidentiality (HIPAA) regulations.
- Excellent phone etiquette and ability to manage multiple lines.
- Competency in Microsoft Office applications, especially Word, Excel, and Outlook.
- Experience with medical software and patient scheduling systems preferred.
- Exceptional organizational and multitasking skills.
- Ability to handle stressful situations professionally and tactfully.
Job Summary
Full Time
$35k-43k (estimate)
04/25/2024
06/24/2024
sentapartners.com
Atlanta, GA
<25
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The job skills required for Patient Services Representative include Customer Service, Scheduling, HIPAA, Confidentiality, Microsoft Office, Patient Flow, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Services Representative positions, which can be used as a reference in future career path planning. As a Patient Services Representative, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative. You can explore the career advancement for a Patient Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Services Representative job description and responsibilities
The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat
02/28/2022: Vallejo, CA
Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.
02/15/2022: Kennewick, WA
Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.
03/07/2022: Saint Cloud, MN
Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.
12/16/2021: Fort Wayne, IN
This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.
02/11/2022: Troy, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Services Representative jobs
Representatives must use quality customer service techniques to ensure patient needs are met.
01/25/2022: Johnstown, PA
Some patient services representative roles require additional training.
12/23/2021: Lebanon, PA
Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.
12/21/2021: Lawrence, MA
Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.
02/16/2022: Stockton, CA
Must exercise empathy and respect to provide excellent customer service for patients.
12/21/2021: Omaha, NE
Step 3: View the best colleges and universities for Patient Services Representative.
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