Organization: Housing Connector
Job Title: Community Partnerships Manager, Oregon
Classification: Regular, Full-time, Exempt
Reports To: Market Director – Oregon
***This role will work primarily remote with regular in-person meetings with partners and potential partners in Portland and surrounding counties. As the team grows, more in-office responsibilities may be required.***
Application Instructions:
Provide cover letter and resume through the Chamber's job portal. Applications without the requisite candidate materials or received in other means may not be considered. Applications will be reviewed on a rolling basis. Apply by November 27th, 2023, for priority consideration.
About Housing Connector:
Housing Connector is a tech-for-good nonprofit that increases access to housing for individuals most in need. We do this by solving financial and resident challenges for property owners so they can open doors to more people in the community and by streamlining the housing search experience for case managers with our Zillow powered marketplace. Together, we ensure properties and residents have successful outcomes.
Recognized as a top employer by Seattle Magazine and as a World Changing Idea by FastCompany, Housing Connector's approach has generated millions in revenue for property partners while connecting thousands of individuals to homes. We believe no unit should sit vacant while there are people in need of a home. Our vision is to deliver simple and scalable solutions —until everyone has a home.
Position Overview:
The Community Partnerships Manager position will give you the opportunity to play an important role in increasing housing security for people across Portland and expanding across Oregon, in Housing Connector’s newest market. This position will work with social service agencies and local government to increase access to housing opportunities for people experiencing housing instability and homelessness. This role will drive strategies to engage with local partners and lead public and non-profit relationships in Portland, Oregon and surrounding area.
The ideal candidate has a background in program management in complex environments and will systematically build structures that deliver results at scale. Building and maintaining great relationships across the nonprofit, private, and public sectors is critical. You have a bias for action, are comfortable launching new program features quickly, and have demonstrated experience in continuous improving programs.
Critical Job Functions
- Develop and deliver scalable strategies to increase household move-in rates and the rate at which nonprofits use Housing Connector inventory.
- Lead Oregon community partner recruitment, onboarding, retention, and technical assistance
- Engage with the nonprofit community across Oregon to drive adoption and use of Housing Connector through trainings, communication, and user groups.
- Strengthen local communication channels and content to nonprofits with ongoing information about the value of Housing Connector.
- Engage with key partners in private, public, and nonprofit sectors to coordinate strategies designed to lessen the barriers when accessing housing.
- Continuously seek opportunities to remove friction and improve the customer experience of both nonprofits and housing providers as they use Housing Connector.
- Working across the organization, develop policies and streamline processes to increase customer satisfaction.
Skills and Qualifications
Our ideal candidate loves to build relationships, is extremely organized, and has experience managing projects with complex stakeholder networks. You will utilize your attention to detail, your experience in program management, and your excellent communication skills to ensure high quality results.
- 3-5 years of experience in program management in a complex environment with demonstrated skills in growing, enhancing, and delivering programmatic outcomes.
- Knowledge or understanding of the local nonprofit community, homelessness service providers, and/or innovative solutions in housing.
- Previous experience in community engagement, technology, or social enterprise/impact are desirable.
- Exceptional interpersonal and analytical skills, ability to identify and solve ambiguous problems.
- High attention to detail and ability to manage multiple, competing priorities and stakeholders simultaneously.
- Proven ability to work in a fast-paced and ever-changing environment.
- Proven track record of delivering results.
Housing Connector is affiliated with the Seattle Metropolitan Chamber of Commerce; staff members are officially employees of the Chamber and participate in Chamber benefit plans.
The Chamber is committed to internal and market equity. The salary range for this position is $70,000 - $83,000 annually. The Chamber provides a comprehensive and competitive benefits package including but not restricted to:
- Medical/dental/vision coverage
- Vacation/sick/float leave
- Life Insurance
- Accidental death & dismemberment Insurance
- Long-term disability insurance
- Transit subsidies
- Flexible Spending Accounts
- Employer-matched 401(k) Contribution
- Tuition reimbursement
- Paid parental leave
- Wellspring EAP membership
- Personal accident insurance
- Generous holiday schedule and paid days off
- More about our benefits, perks, and info about working at the Chamber
We recognize the value of the Chamber and our programs and affiliated organizations reflecting the diversity of our community and are intentionally and actively seeking out applications from a variety of backgrounds, including members of the LGBTQIA community, and black, indigenous, and people of color.
The Chamber is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, and, if necessary, disciplined without regard to sex, race, religion, creed, caste, marital status, age, national origin, ancestry, color, sexual orientation, gender identity or expression, political ideology or activity, disability, honorably-discharged veteran or military status. All applicants are carefully screened and full consideration is given to their training, education, skills, aptitudes, experience, and previous work record. In addition, the Chamber does not discriminate on the basis of genetic information in its employment related policies and practices, including coverage under its health benefits program.