Organization: Housing Connector
Job Title: Account Executive - Property Partnership Manager
Classification: Regular, Full-time, Exempt
Reports To: Market Director -Oregon

***This role will work primarily remote with regular in-person meetings with partners and potential partners in the Portland Metro & surrounding area; As the team grows, more in-office responsibilities may be required.***

About Housing Connector:

Housing Connector is a tech-for-good nonprofit that increases access to housing for individuals most in need. We do this by solving financial and resident challenges for property owners so they can open doors to more people in the community and by streamlining the housing search experience for case managers with our Zillow powered marketplace. Together, we ensure properties and residents have successful outcomes.

Recognized as a World Changing Idea by FastCompany, Housing Connector's approach has generated millions in revenue for property partners while connecting thousands of individuals to homes. We believe no unit should sit vacant while there are people in need of a home. Our vision is to deliver simple and scalable solutions —until everyone has a home.

Position Summary

Housing Connector is looking for a Property Partnership Manager to join our team in Portland.

This Property Partnership Manager position will give you the opportunity to develop, execute, and iterate strategies to decrease housing insecurity for members of our community. You will be responsible for overseeing the sales cycle from prospecting to bringing on new multifamily and single-family Property Partners. You will also be responsible for the success of the program locally by identifying and engaging Property Partners and managing those relationships. If you enjoy working in sales through building connections, managing relationships, working independently, and are comfortable wearing a number of hats at a small and impactful organization keep reading to see whether this role would be a good fit.

Critical Job Functions

The following describe the critical functions of the role, but do not provide an extensive list of job responsibilities and duties.

• Identify and independently oversee the sales cycle of prospecting, outreach and recruitment of new Property Partners while expanding their participation over time.
• Build relationships with program partners, ensuring a high degree of satisfaction and retention.
• Develop and deliver training to onboard property managers, owners and onsite staff.
• Conduct meetings with partners on a scheduled basis to ensure customer satisfaction.
• Collect, analyze, and report on housing market and Housing Connector data and trends.
• Utilize Salesforce and other programs provided to develop and manage pipeline of potential and current partners.
• Partner with Housing Connector and Zillow staff to manage inventory of available units.
• Respond to urgent requests by Property Partners and identify creative solutions to ensure positive outcomes for all parties involved.

Skills and Qualifications

• Professional experience in sales, account management, customer success, client services, or recruiting.
• Ability to interpret and develop documents such as leases, memorandums of understanding, and contracts.
• Ability to work independently.
• Strong emotional intelligence and interpersonal skills.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Salesforce or other CRM experience preferred.
• Excellent written and verbal communication skills.
• Comfortable working on a small team where adaptability, flexibility, and creativity will be necessary.
• An ability to understand the landlord perspective, ideally derived through experience in multi-family property management or real-estate.
• Preferred knowledge and experience working with supportive housing programs: Housing Choice Voucher, Rapid Rehousing, VASH, LIHTC or similar.

Employment Details

Housing Connector is affiliated with the Seattle Metropolitan Chamber of Commerce; staff members of Housing Connector are officially employees of the Chamber and participate in Chamber benefit plans.

The Chamber is committed to internal and market equity. The salary range for this position is $70,000 - $85,680 annually. The Chamber provides a comprehensive and competitive benefits package including but not restricted to:

• Medical/Dental/Vision Coverage
• PTO/Community Service Leave
• Paid Parental Leave
• Generous Holiday Schedule and Paid Days Off
• Life Insurance; Optional ADD/LTD/Personal Accident Insurance
• Subsidized ORCA Card
• Flexible Spending Accounts
• Employer-Matched 401(k) Contribution with up to 6% Match
• Professional Development Opportunities
• Wellspring EAP Membership
• Mindfulness and Wellness Resources

We recognize the value of the Chamber and our affiliate organizations and programs reflecting the diversity of our community and are intentionally and actively seeking out applications from a variety of backgrounds, including members of the LGBTQIA community, and Black, Indigenous, and people of color (BIPOC).

The Chamber is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, and, if necessary, disciplined without regard to sex, race, religion, creed, caste, marital status, age, national origin, ancestry, color, sexual orientation, gender identity or expression, political ideology or activity, disability, honorably-discharged veteran or military status. All applicants are carefully screened, and full consideration is given to their training, education, skills, aptitudes, experience, and previous work record. In addition, the Chamber does not discriminate on the basis of genetic information in its employment related policies and practices, including coverage under its health benefits program.