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Summary
The Lead Account Manager is responsible for managing the Account Management team, operations, workflow, and building operational efficiencies throughout cross-functional departments at SeaChange. This role requires a strong focus on leadership, team development, and strategic account management.
The Lead Account Manager oversees the production process of jobs from the time the Account Executive sells them through production and delivery, and will establish proactive communication practices between the Customer, Production, and the Account Executive to keep all key players informed daily on the status of projects.
Customer updates should be delivered prior to them reaching out to the account management team for job status. This role will provide training, people management, and oversight of the account management team as a critical function in monitoring and improving SeaChange performance, quality, and deliverance of the ultimate customer experience.
Essential Job Functions, Duties, and Responsibilities
Required Skills and Qualifications
Education and Experience
Client-Sensitive Data and Responsibility
This position requires or may require access to “Client-Sensitive” data, PHI/ePHI access or authorization. Mandatory security training as well as background, drug screen, credit check will be implemented.
Job Type: Full-time
Benefits:
Experience level:
Schedule:
Application Question(s):
Ability to Commute:
Ability to Relocate:
Work Location: In person
Full Time
$104k-141k (estimate)
04/24/2024
05/10/2024
seachangemn.com
Minneapolis, MN
100 - 200
The job skills required for Lead Account Manager include Account Management, Leadership, Microsoft Office, Collaboration, Billing, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Lead Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Lead Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Lead Account Manager positions, which can be used as a reference in future career path planning. As a Lead Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Lead Account Manager. You can explore the career advancement for a Lead Account Manager below and select your interested title to get hiring information.