45 Call center Jobs in Phoenix, AZ
Scout is Hiring a Call center Near Phoenix, AZ
Job description
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone.
We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description :
This job is responsible for connecting clients with the breadth of solutions that the bank offers to help achieve financial goals.
Key responsibilities include balancing service requests and sales opportunities, providing subject matter expertise on financial solutions, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet client needs.
Responsibilities :
Works with clients to build and deepen relationships by uncovering financial needs and recommending the best products, services, and solutions to meet those needs
Responds to customer inquiries and concerns, creating customized solutions
Sells and fulfills banking products including checking and savings accounts, credit cards, Certificate of Deposits (CDs), Individual Retirement Accounts (IRAs), and loans
Identifies client needs for licensed sales functions, making referrals to Line of Business partners
Quotes rates, terms, and programs for banking solutions
Manages risk in every business, product, and service transaction leveraging available tools
Skills : Attention to Detail
Attention to Detail
Client Solutions Advisory
Customer and Client Focus
Interpret Relevant Laws, Rules, and Regulations
Adaptability
Client Experience Branding
Customer Service Management
Issue Management
Problem Solving
Active Listening
Business Development
Consulting
Referral Identification
Research
Minimum Education Requirement : Null
Last updated : 2024-04-30
Job Summary
Full Time
Restaurants & Catering Services
$47k-58k (estimate)
05/01/2024
06/21/2024
scoutandcompanyvt.com
BURLINGTON, VT
<25
2014
ANDREW BURKE
<$5M
Restaurants & Catering Services
Related Companies
The job skills required for Call center include Problem Solving, Products and Services, Attention to Detail, Credit Card, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center positions, which can be used as a reference in future career path planning. As a Call center, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center. You can explore the career advancement for a Call center below and select your interested title to get hiring information.
If you are interested in becoming a Call Center, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center job description and responsibilities
Telemarketing call center advertise products or services to customers by talking about key features or special discounts.
02/06/2022: Daytona Beach, FL
Call center agents need access to computers and reliable headsets to make and receive calls, so their voices sound clear and easy for customers to understand.
01/20/2022: Danbury, CT
Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
04/16/2022: South Bend, IN
Call Center Representative following up complicated customer calls where required.
02/12/2022: Killeen, TX
Customer service agents need to be able to problem solve on their own without constantly needing to transfer the call to a higher level agent or putting the customer on hold to ask someone on their team for help.
04/02/2022: Spartanburg, SC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center jobs
Bilingual ability may be required for some call center jobs.
01/21/2022: Lompoc, CA
At least 4 year's experience working as a call center trainer or team leader.
02/08/2022: Rapid City, SD
Success Performance Solutions call center skill and personality assessment tests can help.
02/04/2022: Worcester, MA
Packed with skill practice, tips and techniques to provide a complete training solution for call center agents or anyone who provides sales/service over the phone.
04/05/2022: Idaho Falls, ID
Understand and practice specific collection call best practice techniques.
04/09/2022: Paramus, NJ
Step 3: View the best colleges and universities for Call Center.
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