Experience: At least 5 years of experience in security preferably worked in a hospitality environment. Knowledge of at least (2) hotel key card systems.

Security Manager Duties and Responsibilities:

• Ensure that all security staff provides services that are above and beyond for customer satisfaction.
• Ensure the safetyand security of guest, staff, visitors, and contractors at all times.
• Responsible to manage all safety & security,Fire Life Safety risks faced by the hotel.
• Liaise with all department heads to ensure hotel employees are adhering to established security procedures.
• Oversee the claims process and protects assets by closely monitoring the General Liability and Worker's Compensation cases.
• Watch for suspicious persons entering, exiting, or loitering around the hotel public or guest areas.
• Ensure compliance with all security standards and preventative measures.
• Monitor and follow proper key controlguidelines for the property.
• Conduct investigations and compile reports on a timely manner for any theft, loss, accident, or any aspect that risk the safety of the hotel.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Maintains a monthly checklist for all CCTV equipment, alarmed doors, and panic / duress alarms to ensure that they are fully functional.
• Establishcrisis management and contingency planning.
• Supervision of all Security Personnel and giving clear direction on all security related aspects.
• Coordinate with external police authorities in the investigation and handling of crimes, accidents, etc., involving the hotel, its employees and / or guests
• Perform all tasks consistently in line with the hotel standards and adhere to all legal and statutory requirements.
• Be available 24 hours a day for genuine emergencies within the property.