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Operations Program Manager
Scale AI San Francisco, CA
$144k-187k (estimate)
Full Time 8 Months Ago
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Scale AI is Hiring an Operations Program Manager Near San Francisco, CA

Scale is at the forefront of enabling Machine Learning across multiple industries including self driving cars. As one of Scale's Operations Program Manager, you'll be running solutions, tools, and processes to ensure timely delivery of our services while maintaining the highest quality standards. We are growing operations rapidly, on-boarding new customers, and launching products all the time. This raises new strategic questions we need to answer as well as tactical challenges we need to overcome.
You will be part of a highly motivated team of operators and collaborators who will ensure steady delivery and customer satisfaction. You are relentless in driving stellar results, running pilots, tests, and experiments, then handing over new designs to a team of skilled operators.
The blend of operations, process improvement, and cross-functional leadership make this a unique and exciting role that will provide an opportunity to work with multiple teams (e.g., Engineering, Marketing, Operations, Analytics, and several others) across the company and around the globe.

You will:

  • Drive some of our most critical operational processes
  • Improve existing processes and tools globally
  • Collaborate with stakeholders to improve processes for new and existing customers
  • Create an effective feedback loop between the frontline, product, strategy, and customers
  • Build, maintain, and regularly communicate detailed reporting for other leaders across the company who will use your team's data to inform their own operations and strategy
  • Be based in the SF Bay Area, Seattle or New York metropolitan areas

Ideally you'd have:

  • Industry experience in supply chain, finance planning, in an operational role and/or in a top tier consulting firm
  • An undergraduate degree from a top university in an analytics heavy major (e.g., Engineering or Economics) and/or a graduate degree from a top university in Engineering, Economics, or Business
  • Experience leading day to day activities and improving processes
  • An action oriented mindset that balances creative problem solving with the desire to run through walls to deliver outcomes
  • Analytical, planning, and process improvement capability

Nice to haves:

  • Experience with reading SQL and/or another database language

Job Summary

JOB TYPE

Full Time

SALARY

$144k-187k (estimate)

POST DATE

09/22/2023

EXPIRATION DATE

05/01/2024

WEBSITE

scale.com

HEADQUARTERS

San Francisco, CA

SIZE

25 - 50

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The following is the career advancement route for Operations Program Manager positions, which can be used as a reference in future career path planning. As an Operations Program Manager, it can be promoted into senior positions as a Project Manager Sr. - Construction that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Program Manager. You can explore the career advancement for an Operations Program Manager below and select your interested title to get hiring information.

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