Scale is at the forefront of Generative AI and the development of AI applications. Accelerating the adoption of AI necessitates that we work with numerous external vendors on a regular basis. We’re seeking a highly motivated and experienced program manager to build out critical functions of our Vendor Management team.

We are growing operations rapidly, on-boarding new customers, and launching products all the time. This raises new strategic questions we need to answer as well as tactical challenges we need to overcome. You will be part of a highly motivated team of operators and collaborators to effectively manage our third-party vendors.

The blend of operations, process improvement, and cross-functional leadership make this a unique and exciting role that will provide an opportunity to work with multiple teams (e.g., Engineering, Marketing, Operations, Analytics, and several others) across the company and around the globe.

You will:

• Develop and implement strategies to effectively manage our third-party vendors
• Ensure satisfaction and success in our vendor partnerships by collaborating and communicating effectively with cross-functional teams
• Manage vendor performance, negotiate rates and ensure compliance with contractual agreements
• Analyze data and metrics to identify areas for business process improvement 
• Identify and onboard new vendors that align with company goals and values
• Act as an external representative of the company in vendor negotiations
• Set up a scalable invoice review process to enable the organization to accurately pay vendors in a timely manner

Ideally you'd have:

• 3-7 years of experience in Vendor Management at a growth stage tech company
• Strong communication and negotiation skills both with internal stakeholders and external vendors
• Experience in a fast-paced, constantly changing environment while working with cross functional teams
• Ability to take actionable insights from data sets to inform vendor related decisions
• Strong attention to detail when reviewing complex invoices and contracts

Nice to haves:

• Experience leading a team or managing a vendor program autonomously
• Proficiency in SQL