19 Customer Service and Sales Representative Jobs in Pasadena, CA
Sam Fung Chau Farmers Agency is Hiring a Customer Service and Sales Representative Near Pasadena, CA
Job Description
Join Sam Chau Farmers Agency, a reputable insurance provider dedicated to serving the Pasadena, California community. At our agency, we foster a positive and inviting environment where employee contributions are valued, and client satisfaction is our top priority.
We are currently seeking a Customer Service and Sales Representative to join our team. In this role, you will be responsible for providing exceptional service to our valued clients. Your main duties will include assisting customers with insurance inquiries, processing policy changes, and identifying additional sales opportunities to meet their insurance needs.
If you are passionate about helping others, delivering excellent service, and thrive in a fast-paced environment, we welcome you to apply to be part of our team at Sam Chau Farmers Agency.
Benefits
Paid Time Off (PTO)###Mon-Fri Schedule###Career Growth Opportunities###
Responsibilities
- Client Interaction: Provide excellent customer service by assisting clients with inquiries and policy changes.
- Sales Support: Recommend and cross-sell insurance products to meet clients' individual needs.
- Policy Administration: Process policy changes, renewals, and cancellations accurately and efficiently.
- Communication: Communicate effectively with clients to address their concerns and provide solutions.
- Client Follow-Up: Proactively follow up with clients to ensure satisfaction and address any additional needs.
Requirements
- Communication Skills: Excellent verbal and written communication abilities to interact effectively with clients and team members.
- Customer Focus: Strong customer service orientation with a commitment to delivering exceptional service.
- Organizational Skills: Ability to manage multiple tasks efficiently and prioritize work effectively.
- Insurance Knowledge: Basic understanding of insurance products, services, and industry practices.
- Reliability: Dependable and punctual with a strong work ethic and professional attitude.
- High School Diploma: Minimum educational requirement; additional certifications or licenses are a plus.
Job Summary
Full Time
$60k-78k (estimate)
05/10/2024
06/21/2024
The job skills required for Customer Service and Sales Representative include Customer Service, Communication Skills, Written Communication, Communicates Effectively, Organizational Skills, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service and Sales Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service and Sales Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service and Sales Representative positions, which can be used as a reference in future career path planning. As a Customer Service and Sales Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service and Sales Representative. You can explore the career advancement for a Customer Service and Sales Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service and Sales Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service and Sales Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service and Sales Representative job description and responsibilities
The best CSRs are genuinely excited to help customers.
04/11/2022: Saint Cloud, MN
They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
04/24/2022: Allentown, PA
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
03/15/2022: Boca Raton, FL
Workers must be patient and polite, especially when dealing with difficult or angry customers.
03/14/2022: Santa Ana, CA
Support agents should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.
05/01/2022: Salisbury, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service and Sales Representative jobs
Understand the customer’s expectations.
05/08/2022: Portsmouth, NH
Consider a professional certification.
04/04/2022: Harrisburg, PA
Measure and analyse customer feedback.
05/20/2022: Evansville, IN
Ability to use positive language.
04/24/2022: Santa Rosa, CA
Deliver fast, effective resolutions.
04/21/2022: Nashville, TN
Step 3: View the best colleges and universities for Customer Service and Sales Representative.
Similar Jobs
Popular Articles
