Bay Alarm Company Jobs

Position Summary. Sell new security systems through both self-generated and company provided leads. Ensure customer satisfaction. . Job Duties. Generate leads for new sales. Meet with prospective customers in order to sell systems. Process all appropriate documentation. Follow-up with customer to ensure complete satisfaction. Resolve customer issues and concerns. Generate proposals. Coordinate installation. All other miscellaneous responsibilitie...

Position Summary. Generate Leads for new systems for inactive/dead accounts, in some situations may be assigned to sell alterations and additions to existing customers and offer general customer assistance. Responsibilities. Process alterations, additions, conversions, rate increases, upgrades and renewals. Meet with customers proactively to ensure they are satisfied. Resolve problems, discrepancies and answer questions in a manner agreeable to t...

Position Summary. Manage branch inventory and equipment repair and return. . Job Duties. Requisition, receive, and stock all tools alarm devices, and other materials required by both field and office personnel. Process return of equipment to manufacturer for repair. Process all equipment requisitions and provide kitted equipment for work orders 24 hours in advance of scheduled installation/service appointment. Maintain adequate stock levels, cont...

Position Summary. We are seeking a Prospecting Analyst to support our sales team by identifying and qualifying new opportunities in the physical alarm and security industry. This role is dedicated to building and maintaining high-quality lead lists, ensuring sales representatives always have a strong pipeline to work from. You will play a critical role in helping the team connect with the right prospects at the right time. . Job Duties. Research ...

SIGN ON BONUS AVAILABLE UP TO $5,000 DOE. . This position services the Puget Sound area. Our office is located in Mukilteo, WA. . Position Summary. Install burglar, fire, access, and CCTV security systems. Explain installation procedures to customers and conduct system orientations. Perform system alterations and additions, and also service systems as required. . Job Duties. Install all Burglar Alarm System currently offered by Bay Alarm Company....

SIGN ON BONUS AVAILABLE UP TO $4,000 DOE. . Position Summary. Provide repair, replacement, installation, inspection, and maintenance service for all alarm systems. . . Job Duties. Establish positive contact with customers. Investigate the cause of alarm malfunction. Explain service to customers. Service systems in a timely manner and to company standards. Process necessary documentation. Provide field direction and training to Level I Service Tec...

Position Summary. Manage a high call volume from internal as well as external customers. Properly enter data relating to installations. Maintain accurate customer account information. Communicate with Field Coordinators and other members of the Installation Team. Remotely ensures that all the sensors report correctly when the Installers test system. Initial setup of the back-end for applications. . Job Duties. Build zones in SBN database. Program...

Position Summary. Handle and bring to resolution, inquiries from customers regarding service, billing, dispatch or any facet of account. Coordinate incoming calls. . . Job Duties. Manage incoming phone calls and address customer needs as required. Complete follow-up work in a timely manner. Sort and distribute department mail and email to the team. Handle customer complaints and ensure resolution. Log customer comments in system. Respond to custo...

Position Summary. We are seeking a detail-oriented and proactive Customer Success Agent to support our sales team by organizing, scheduling, and managing meetings with prospective and existing clients. In this role, your primary responsibility is to ensure our salespeople's calendars are consistently filled with well-qualified, timely, and efficiently scheduled meetings. Success in this role directly drives our sales pipeline and customer engagem...

Position Summary. The Installer II position installs complete security systems with minimal supervision and explains installation to customers. This role performs system alterations and additions and service systems as required. . . Job Duties. Install hard wired burglar alarm, CCTV, and access control systems. Gain experience by assisting in the installation of more complex burglar alarm, fire alarm, CCTV and access control systems. Prepare inst...

Position Summary. Sell new security systems through self-generated leads, focusing specifically on corporate accounts. . Job Duties. Generate leads for new sales. Meet with prospective customer in order to sell systems. Process all appropriate documentation. Follow-up with customer to ensure complete satisfaction. Resolve customer issues and concerns. Generate proposals. Coordinate installation. Utilize a CRM for Pipeline/Prospect Management. All...

Position Summary. Generate Leads for new systems for inactive/dead accounts, in some situations may be assigned to sell alterations and additions to existing customers and offer general customer assistance. . Responsibilities. Process alterations, additions, conversions, rate increases, upgrades and renewals. Meet with customers proactively to ensure they are satisfied. Resolve problems, discrepancies and answer questions in a manner agreeable to...