What are the responsibilities and job description for the Inside Sales Representative position at Bay Alarm Company?
- Drive sales by processing new system sales, upgrades, alterations, and renewals.
- Resolve customer inquiries, discrepancies, and concerns professionally and efficiently.
- Consistently meet and exceed assigned sales goals.
- Proactively follow up on warm leads from customer inquiries
- Ensure accurate documentation and processing of sales transactions.
- Ensure customer satisfaction
- Make routine decisions based on direction provided by company policy and procedures
- Problem solving involves defining problems, collecting information from several sources, evaluating and analyzing data, and recommending an appropriate solution
- All other miscellaneous responsibilities and other duties as assigned.
- 1-2 years' experience in sales or customer service required.
- Strong sales, negotiation, and communication skills with a customer-focused approach.
- Excellent organization, follow-up abilities, and a positive phone presence.
- Self-motivated, resourceful, and able to work independently.
- Proficient in Microsoft Suite Preferred.
- Minimum typing speed of 35 WPM.
- High school diploma or equivalent required.
- Final applicant will need to have the ability to pass a pre-employment screening process.
- Frequent standing, walking, talking, listening, working at a computer and travel.
- Occasional sitting, climbing or balancing, stooping, crouching, kneeling and crawling.
- Occasional lifting/moving up to 15 pounds.
- Motor vehicle driving vision and computer usage vision required.
- Close, distance, color, depth perception and focusing vision required.
- Noise level is usually moderate.
Join the Bay Alarm Family!
Come start or advance your career at Bay Alarm, the nation's largest independently owned security company. We prioritize internal growth for our employees and offer outstanding promotional opportunities. As a family-owned company we value work life balance. 15% of our employees have been with Bay Alarm for 15 years! Work locally and make a difference in your community at one of our 16 branch locations across California, Arizona, and Washington.
All positions support Bay Alarm in our commitment to being our best at every opportunity, providing the expertise, technology, personalized service and support to keep our customers and their valuables safe.
We offer comprehensive benefits; medical, dental, vision, life insurance, and 401(k) with company match.
Bay Alarm is an Equal Employment Opportunity (EEO) employer. We value diversity and inclusion and strive to make every employee's experience here enriching.
Highlights Include:
- Paid Training and a Clearly Defined Career Path
- Sales Mentorship Training Program
- Take Home Company Vehicle with Gas Card or Mileage Reimbursement
- Alarm System Purchase Plan and Employee Discounts
- Benefits; medical, dental, vision, life insurance, long term disability
- 401(k) with a company match
- Employee Referral Bonus Program
- Flexible Spending Account
- Employee Assistance Program (EAP)
- Education Reimbursement
- Family Scholarship Programs
- Employee Resource Groups
- Community Service Programs
Compensation: $18/hourly Commission Opportunities
Salary : $18
