Job Description:

We are currently recruiting driven individuals to join our team as Customer Service and Sales Representatives in the Rochester area.

The role:

As a Customer Service and Sales Representative, you’ll bring your expertise to deliver exceptional service and solutions to customers through inbound calls. You will get to work with top technologies and systems while having a dedicated team of leaders and peers to support you.

What we offer:

• Competitive hourly wage of $16/hr with potential monthly performance incentives.
• Work from home environment
• Medical, dental, and vision benefits
• Paid training & Paid Time Off
• Advancement opportunities – 100% of our frontline leaders have been promoted from within
• Monthly company rewards & recognition programs
• Employee Discounts
• EAP & Health and Wellness programs including a personal trainer dedicated
• Provided equipment

You will be a great fit if you:

• Are a natural communicator who thrives at helping customers with questions, billing inquiries, and issues in a courteous and professional manner to resolve their issues while retaining their business
• Are a problem-solver who can offer alternate solutions and work through financial transactions
• Are a great listener who asks the right questions to get the desired outcomes
• Have at least one-year experience in customer service including success in meeting sales goals and targets
• Have completed high school or equivalent
• Have full-time availability

Qualifications:

Our Most Successful Candidate will Have:

• A High School diploma or equivalent
• Excellent verbal and written communication skills; proficient reading skills
• Multi-tasking skills showcased through the use of several applications
• Basic PC keyboarding skills; basic Microsoft Office.
• Customer service skills