94 Customer Service Representative (REMOTE) Jobs in Marietta, GA
InfoMart is Hiring a Remote Customer Service Representative (REMOTE)
A career at InfoMart will be challenging and fast-paced, yet fun, community-based environment that has programs focused on healthy living, charitable giving, professional development, and more.
Provide superior customer service to InfoMart’s clients to foster a strong provider partnership.
- Provide strong customer service foundation to InfoMart’s current and potential clients.
- Complete and maintain new client and applicant setups, service agreements, and manuals. Set up new accounts.
- Provide customer service through in and out bound calls. Interpret, resolve, and follow up with client issues or opportunities.
- Maintain client inquiry related forms/documents.
- Provide customers with turnaround, account status and applicant reports.
- Gather daily numbers for monthly report and management team.
- Complete and submit daily, weekly, and monthly reports for management.
- Attend meetings as required.
- Backup all processing departments when needed.
- Provide supporting information to other processing departments upon request.
- Construct and maintain profiles.
- Provide QA profiles on demand for other internal departments
Bachelor’s degree in related field or equivalent experience preferred.
Experience
Incumbent should possess at least one year of progressive customer service and/or marketing experience. Must be able to work well under intense pressure, be able to juggle multiple projects simultaneously, and have excellent interpersonal and communication skills. Must also have an excellent sense of priorities. Criminal Justice related knowledge a plus.
Working knowledge of personal computers. Strong planning, organization, and execution skills imperative. Maintain current knowledge of criminal records and results interpretation. Must be able to achieve set goals, meet deadlines, and work in a face-paced environment. Knowledge in Criminal Justice processes helpful. Superior verbal and written communication skills. Effective analytical and problem solving skills. Ability to conduct analysis determining needs and discover resources to support those needs. Ability to tie together productivity and performance measures.
Planning & Execution, Problem Solving, Team Work, Assertiveness, Coaching, Quality Management, Handles Pressure, Fosters Teamwork, Strong Customer Orientation, Commitment to Company Values, and Results Driven.
Local candidates only, no relocation support available.
Only candidates authorized to work in the US will be considered.
All job applicants will undergo testing for presence of illegal drugs as a condition of employment.
NO PHONE CALLS OR FAXES PLEASE***
Job Summary
Full Time
$47k-60k (estimate)
04/21/2023
05/10/2024
infomart-usa.com
MARIETTA, GA
100 - 200
1989
Private
TAMMY COHEN
$10M - $50M
Related Companies
About InfoMart
InfoMart is a background screening service provider that offers criminal history verification and sanction searches for employers.
The job skills required for Customer Service Representative (REMOTE) include Customer Service, Problem Solving, Planning, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (REMOTE). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (REMOTE). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative (REMOTE) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (REMOTE), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (REMOTE). You can explore the career advancement for a Customer Service Representative (REMOTE) below and select your interested title to get hiring information.
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