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Account representative
Royal Credit Union Saint Paul, MN
$51k-66k (estimate)
Full Time | Banking 1 Month Ago
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Royal Credit Union is Hiring an Account representative Near Saint Paul, MN

Team Members are at the core of who we are; living our core values of making a difference, doing the right thing, making it easy, being caring, being friendly, nice, and respectful, and taking ownership.

Perhaps Royal is the change you're looking for. Royal Credit Union is looking for caring, energetic team members who want to create a positive impact in the lives of our Members.

Is this you? If so, let us know by submitting an application!

Hourly Wage :

Team Member Benefits :

Royal is proud to take care of our team members and their families! In addition to our comprehensive medical, dental and vision insurance plans, Royal offers 5% 401k employer match, paid family and sick leave, vacation and sick time accruals, childcare reimbursement, tuition and student loan debt assistance, pet insurance and much more!

Description :

Join our Little Canada branch (also called our St. Paul branch )as a Member Account Representative! This position involves the ability to accurately process Member transactions as requested.

Open new accounts, process consumer loans applications, and provide basic financial counseling for Members. Responsible for actively building relationships by meeting and exceeding the needs of our Members with Royal's products and services.

Responsible for demonstrating electronic services, and resolving Member inquiries or issues in an efficient, accurate and friendly manner.

Assist with the mentoring and training of team members. Support NPS (Net Promoter Score) initiatives in the office by providing exceptional service, guided by Royal's Core Values, creating loyal Members.

Work Schedule :

Working approximately 40 hours per week. Variable hours between 7 : 45am - 5 : 15pm Monday through Friday with a rotating schedule of two(2) Saturdays per month from 8 : 15am - 12 : 15pm.

Required Experience :

  • Previous customer service experience.
  • Experience working in financial services with a strong knowledge of deposit and consumer loan products.
  • Knowledge of modern office procedures and methods including telephone communications, office systems and record keeping
  • Strong sense of customer service
  • Strong interviewing and listening skills
  • Ability to learn, retain and recall information very quickly
  • Work productively in a team environment with high levels of interruption
  • Must be compassionate and truly enjoy assisting people with problems and finding solutions to their needs
  • Ability to produce accurate and high-quality materials, data entry and transactions
  • Proficient in Microsoft Office Products and have basic computer skills using various software packages
  • Basic skills using smartphones / tablets and the ability to demonstrate use of current technology
  • Communicate and live Royal Credit Union's core purpose, values and organizational culture daily

Preferred Experience :

  • Experience working in financial services which includes new accounts, loans and loan processing, or equivalent loan related experience.
  • Cash handling experience.
  • Associate's degree in Business related field.

We will be communicating with you by email and / or text on the status of your application. Please monitor your email inbox and junk folder for status updates and additional instructions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status or status as an individual with disability.

Other details

  • Job Function Fully Onsite
  • Pay Type Hourly
  • Required Education High School

Apply Now

Last updated : 2024-03-22

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$51k-66k (estimate)

POST DATE

03/24/2024

EXPIRATION DATE

04/11/2024

WEBSITE

rcu.org

HEADQUARTERS

EAU CLAIRE, WI

SIZE

200 - 500

FOUNDED

1964

CEO

DENISE GILCHRIST

REVENUE

$50M - $200M

INDUSTRY

Banking

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About Royal Credit Union

Royal Credit Union was made up of just 100 Members when we were organized in April 1964 to serve the employees of Uniroyal and their families. In November of 1972, Royal was granted permission to add other employee groups to its membership and over the next two years we did just that, bringing 27 new groups into the family. That popularity told us we were ready for a community charter. With more than 200,000 Members today, on the surface we don't really look like we did when we just occupied a small office in a tire plant. But there are many, many things that have remained true from day one. T...hey are highlighted in our Core Values, which you will find on this page and posted in each of our offices. More importantly, you will find these Core Values instilled in each of our team members, who make sure to listen to your story and help you in any way they can. Federally insured by NCUA. More
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Royal Credit Union
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The job skills required for Account representative include Customer Service, Financial Services, Microsoft Office, Initiative, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be an Account representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Account representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Account representative positions, which can be used as a reference in future career path planning. As an Account representative, it can be promoted into senior positions as an Account Services Representative, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Account representative. You can explore the career advancement for an Account representative below and select your interested title to get hiring information.

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If you are interested in becoming an Account Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Account Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Account Representative jobs

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Build an optimized Account Representative resume quickly and easily using these skills.

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Step 3: View the best colleges and universities for Account Representative.

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