Position summary The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other service lines as needed. Job duties Utilize appropriate logs for all office services work. Ensure that job tickets are properly filled out before beginning work. Perform work in office services primarily reprographics mail and intake functions according to established procedures. Follow procedures to run jobs in proper order. Communicate with supervisor or client on job or deadline issues. Meet contracted deadlines for accepting completing and delivering all work. Troubleshoot basic equipment problems. Be able to lift up to 50 lbs. on a regular basis. Prioritize workflow. Performs Quality Assurance on own and work of others. Load machines with various paper toner supplies. Answer telephone emails and place service calls when needed. Interact with clients in person over the phone or electronically. Adhere to Williams Lea policies in addition to client site policies. Use equipment and supplies in a cost-efficient manner