Rhino’s mission is to make renting easy.

Rhino’s first product, security deposit insurance, eliminates cash security deposits and puts more money back in renters’ pockets. With over $45 billion tied up in security deposits for 110 million renters in the United States alone, it’s time for more options for renters at move-in. Tying up money at one of life’s biggest and most expensive moments just isn’t fair.

So they threw out the antiquated “way of doing things” and built a technology-driven insurance product to help bring renting into the 21st century. With Rhino, millions of renters across the country now have the opportunity to save with their award-winning deposit insurance. Rhino has already saved billions of dollars for renters and is trusted in over 3 million homes nationwide.

As a Senior Account Manager at Rhino, you’ll join a team that is transforming the future of renting. You will play a critical role in managing partner’s relationships and continually discovering and providing value for our partner’s success. With an abundance of unclaimed opportunities ahead of us, you’ll be at the forefront of a team that grows Rhino’s transformative platform to the market on a massive scale.

In this role, you will:

• Manage the partner’s relationship from onboarding forward
• Continually discover ways to drive successful expansion with Rhino by continually engaging with partners and adding value
• Successfully advocate for and grow your partners’ relationship with Rhino
• Host virtual platform training sessions, live product demos, and answer platform functionality support questions with partners
• Drive adoption, setting KPIs and delivering on success metrics for our partners
• Help create and improve materials and training documentation to demonstrate new product features and educational opportunities
• Identify and troubleshoot issues that occur, fully own the partner experience
• Perform partner support tasks including adding users, and pulling reports
• Assist in gathering client feedback, defining processes, and identifying best practices
• Communicate client insights across all relevant departments to optimize partner experience and add value across their portfolio
• Achieve partner success metrics including adoption, portfolio penetration and growth

We’re ideally seeking:

• 2 years of experience managing client relationships, ideally at a start-up or real estate company
• 2 years experience in a sales role 
• Superb writing and communication skills
• Great interpersonal skills and a team player
• A burning desire to win and reach overall company goals
• Flexibility - we are disrupting an industry so changes to traditional processes should be expected

Compensation & Benefits

Base Salary Range: $90,000 - $110,000 (this role also earns commission).

Rhino has partnered with a number of compensation benchmarking tools to determine competitive and fair market pay bands for our size and stage. Our goal is to ensure each employee is paid equitably and competitively while also maintaining a consistent and standardized methodology.

Individual pay decisions are based on a number of factors including qualifications for the role, experience level and balancing internal equity relative to other Rhinos.

Base salary is just one part of our Total Rewards Package here at Rhino. In connection with this position, we also offer:

• Competitive cash compensation package including base salary, performance bonus, and other financial perks
• Medical, Dental, and Vision coverage (90% employer contribution) - eligible from your start date
• Unlimited PTO Policy
• Generous Paid Parental Leave 
• Stock option plan to give our employees a direct stake in Rhino’s success
• Remote-first work culture with opportunities to collaborate as a team in person
• Opportunities to participate in ongoing diversity, inclusion and equity programming
• 401(k), HSA, Life & Disability Insurance Coverage ($0 employee contribution for additional insurances)
• Monthly lifestyle stipend to fit your needs (meals, wellness, co-working)