RestoPros helps property owners and families recover from life-changing damage to one of their most important assets. RestoPros is locally owned and operated within a nationwide network. We provide residential and commercial restoration and remediation to properties damaged by water, fire, smoke, and mold. We are an industry leader in restoration and have a reputation for quality service, professional expertise, timely response, and best class in customer service.

We are in search of a qualified Reconstruction Project Coordinator with an understanding of water damage restoration principles and practices, a strong work ethic, and a passion for customer service. We offer competitive compensation, benefits, paid training, and career advancement opportunities. If you like working in challenging, fast-paced work environments and are passionate about helping people, then we encourage you to apply. Responsibilities include:

• Responsible for clear and efficient project communication with the customer and RestoPros Project Manager.
• Monitors customer/homeowner experience on a day-to-day basis throughout the entirety of the job.
• Work closely with the Mitigation Project Coordinator to ensure smooth hand-off between departments.
• Ensure that all QA/Warranty work is completed as it arises.
• Update all job management software and files.
• Assist in the customer/homeowners selection process.
• Professionally handle all concerns and complaints promptly.
• Ensure jobs are started promptly and secure necessary permits.
• Work closely with Project Managers to ensure thorough and accurate project documentation.
• Review and validate job site documentation, including expense tracking.
• Oversees schedules
• Deliver job file for closing to Reconstruction Manager.
• Collaborate and assist with other departments as needed.
• Provides input to Reconstruction Manager based on customer experience.
• Professionally represent the RestoPros Vision and Values.
• Maintain professionalism in a fast-paced, customer-focused environment.

• 1-2 years of proven experience in data entry or a relevant role
• High School diploma or equivalent
• Restoration industry experience is a plus but not required
• Highly organized and attentive to detail
• Ability to multi-task and prioritize
• High-level communicator
• Proficient in Microsoft Office & Excel
• Problem-solving skills
• Must be a strategic thinker, adaptable, and have a strong sense of immediacy.

Benefits:

• Vacation and Paid time off
• Company Vehicle
• Company Phone and Computer
• 401(k) & 401(k) matching
• Health, Dental, Vision Insurance

Salary:

$50,000 - $60,000 (depending on experience) plus commission

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