Account Manager

Department

Commercial Lines

Background

Research Underwriters is seeking a service focused individual for an exciting position on our account management team. Headquartered in Pittsburgh, PA and operating nationwide, we are a specialty insurance broker and managing general agent. Our unique business specializes in providing solutions to complex insurance problems across many industries, with specific emphasis on commercial transportation. Our mission is to provide the most innovative, cost-effective insurance products while establishing a long-term partnership with every client. We presently serve over 3,500 businesses throughout the country.

For more information about us, please visit www.researchunderwriters.com.

Description

As an Account Manager, you will work closely with our commercial clients on policy servicing, billing, and renewals. You will be assigned a book of business and will be responsible for ensuring prompt and effective service is delivered to each and every client. Account Managers work closely with sales producers, and will be expected to keep them informed of all important account activity.

Roles and Responsibilities

• Maintain client relationships and follow up with customers, as needed.
• Provide prompt, accurate, and professional customer service. Service can include responding to inquiries regarding insurance coverages, policy changes, and billing matters.
• Assist in the gathering of information and documents, including applications, required forms, and more.
• Ensure all activities, documents, and other service items are entered into the agency management system in an accurate and timely fashion.
• Must work within company specific guidelines and policies.

Requirements

• Minimum 2 years of office experience - ideally in insurance, financial services, or related field.
• Advanced ability in Microsoft Office products.
• Strong communication skills; must be an excellent written and oral communicator.
• Ability to independently manage and prioritize workload and requests.
• Experience with Applied Epic agency management system preferred.

Benefits

• Competitive salary
• 401 (k) plan
• Health and Life insurance
• Casual work environment
• Convenient location and free parking

Job Type: Full-time

Pay: $42,904.00 - $52,972.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Pittsburgh, PA 15221: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person