Position: Full-time, Human Resources Assistant (Benefits)
Location: Honolulu
Industry: Insurance
Schedule: Monday through Friday from 8am to 5pm.
Pay: $19.00 - $21.00 per hour (depends on experience)
Parking: Candidates responsible for securing personal parking arrangements

Benefits:

• Pay Cards, Direct Deposit & Weekly Pay
• Medical/Dental/Vision/Prescription (Note: Requires 20 hours per week to qualify).
• Free Online Skill Classes, EAP, Discounts & many more

We are seeking an efficient HR Assistant (Benefits) in Honolulu to provide exemplary support in managing participant inquiries and benefit processing for a local company supporting unions. Responsibilities include assisting with benefit applications, maintaining accurate records, and ensuring timely responses to participant needs. If you have strong organizational skills, customer service experience, and proficiency in Microsoft Office, we invite you to join our team.

Job Duties:

• Assist participants with benefit inquiries and requests via phone and in-person (eligibility, enrollment, account balances, etc.).
• Update and follow-up for participant information (address changes, beneficiary updates).
• Manage daily mail operations, including processing return mail and USPS address cards. Support mass mailings and annual affidavit processing.
• Perform quarterly searches for missing participant information and manage document scanning and filing into eFile.
• Maintain and organize Trust Fund documents in the Lobby and Retirement Department shelf.
• Verify participant eligibility for benefit withdrawals and process benefit applications, including sending follow-up or denial letters.
• Coordinate benefit payment processing, review death benefits for beneficiaries, and prepare reports for annual fund audits.
• Act as back-up to the Receptionist and assist with additional projects as needed.

Job Requirements:

• HS Diploma required, College Degree , preferred.
• 2 years office or administrative/clerical experience
• 1-2 years of customer service experience in an office/professional work environment.
• Proficient in Microsoft Office Suite (outlook, excel, word, etc.)

Why Choose Remedy?

As the franchise division of Employbridge, one of the nation’s largest staffing firms and digitally forward workforce solutions partner to companies across the U.S., Remedy Intelligent Staffing is a national leader in professional staffing and workforce management solutions. For over three decades, Remedy has been assisting Hawaii’s businesses with their staffing needs. Our strong corporate backing coupled with our first-hand knowledge of local businesses makes Remedy one of the Hawaii’s top staffing firms.

We are dedicated to empowering our associates with the necessary resources and opportunities to achieve their long-term career goals. As a Remedy associate, you can benefit from our health plan, which includes medical, vision, and drug coverage, with an optional dental rider. Additionally, we offer a retirement plan, life insurance options for you and your family, software skills training and development opportunities, free college-accredited classes through Penn Foster, employee discounts from major retailers, and more!

Equal Opportunity Employer

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person