Description

The Site Manager oversees and supervises the work of janitorial, custodial and floor technician staff at a commercial facility. They plan staff’s schedules, document disciplinary actions, conduct training and keep track of staff attendance. Coordinate all staff activities, train newly hired supervisory staff on their duties, responsibilities, and how to use the equipment or machines designed for cleaning and sanitation. They are also responsible for reporting broken equipment, buying cleaning tools, ordering and keeping supplies in stock. Interact with site clients, resolve problems and complaints or escalate to corporate personnel. Create and produce reports related to contract requirements, payroll, attendance, quality improvement and demographic staffing data. Report, resolve and manage safety incidents. Site Managers maintain continuity books for all duties to ensure the smooth operation of their site.

Reports to: Operations Director

Typical duties:

1. Daily Management of site janitorial, floor technician or custodial staff.
2. Perform/train staff on cleaning/janitorial/floor cleaning.
3. Complete work assignments in a timely manner; review and generate reports.
4. Observe safety precautions at all times
5. Ability to work with minimal supervision and utilize time effectively
6. Reports safety hazards as appropriate
7. Perform other duties as assigned

Requirements

Professional Requirements:

1. Adhere to dress code, appearance is neat and clean.
2. Complete monthly/annual safety training requirements.
3. Report to work on time and as scheduled.
4. Wear identification while on duty.
5. Maintain regulatory requirements; state, federal and local regulations.
6. Represent the organization in a positive and professional manner at all times.
7. Comply with all policies and standards regarding ethical business practices.
8. In conjunction with Human Resources, administer and document discipline in a fair and consistent manner in accordance with the company handbook and/or union agreement.
9. Communicate the mission, ethics and goals of the organization.
10. Participate in performance and continuous quality improvement activities.
11. Attend regular staff and safety meetings.

Minimum Qualifications (Education/Experience):

Required – Bachelor’s Degree or equivalent education/experience

Required – 5-10 years general supervisory experience

Preferred – Experience supervising staff who operate motorized floor care equipment and perform janitorial duties in a large commercial environment.

Computer Skills – Ability to use Office 365 (Word, EXCEL, PowerPoint, Outlook); ability to use other relevant project related software to apprise Regency management of personnel, client and site issues.

Listening skills – strong active listening skills help site managers manage a fluid workforce on multiple shifts and manage client activity.

Attention to detail – site managers ensure that requirements per the site scope of work are managed daily as well as staffing, supplies and equipment. Attention to detail, good communication, timeliness and accuracy is a key aspect of the role.

Time management – this job requires the ability to complete tasks in a timely manner (manually and electronically) and to set, adhere and manage subordinate schedules

Physical stamina – site managers are expected to physically walk the assigned site on a routine basis and spend most of their workday on their feet; good physical strength and stamina is a must

Mechanical skills – this job involves using, driving and charging floor cleaning equipment and tools, so applicants must be familiar with mechanical equipment.

Certificates required: N/A

Physical Requirements:

• Employees may experience the following physical demands during their work shift;
• Standing and/or walking (75 – 80%)
• Bending, kneeling, squatting, and/or stooping.
• Pulling or Pushing Carts or Flatbeds.
• Exposure to wind, rain, cold, and heat

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this job category. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to perform this job. Employees are expected to follow their Management/Supervisor instructions and to perform the tasks as requested in a professional manner.