Position Title: Clinical Site Supervisor

Responsible To: Associate Director of Counseling

Effective Date: July 2023

Description

Changing Lives, Saving Lives

Provident was founded in 1860 and has been helping those in need ever since. First established to address homelessness and feed the hungry, our mission has adapted to the needs of our community over time. We rebranded to Provident Behavioral Health in 2019 to underscore that all client services are delivered with the vision and commitment of being the leader in providing exemplary behavioral health services. We advocate for the most vulnerable and underserved in the greater St. Louis community and our mission – building brighter futures through exceptional behavioral health services, especially for those with the greatest need – drives us to provide access to services to anyone in need.

The Clinical Site Supervisor is responsible for oversight of provision of clinical services provided at their site; supervision and development of clinical and administrative support staff whom are direct reports; and oversight of the Access Center which consists of a team of student therapists completing their Masters program. Must set, maintain, and enforce a high standards of quality documentation and ethical and professional behavior.

This position is located at Provident’s City location: 2650 Olive St. Saint Louis, MO 63103

Job Requirements and Qualifications:

Minimum Required Education:

Masters in Social Work, Counseling, Psychology, or Marriage and Family from an accredited program or Doctorate in Psychology.

Minimum Required Experience:

• Minimum of 1 year supervisory and administrative experience
• Working knowledge of administrative and program regulations of the State of Missouri and The Joint Commission, as well as working knowledge of other accreditation standards and best practices.
• Knowledge and expertise in clinical supervision practices and procedures.
• Experience with outpatient setting a plus

Licenses/Certifications:

• Must have and maintain ongoing Missouri Licensure as Clinical Social Worker, Professional Counselor, Psychologist, or Marriage and Family Therapist and be in good standing with licensure agencies and professional organizations.
• Licensed for a minimum of 3-5 years and/or agency experience.

Other Skills Required:

• Clinical competency across a variety of clients who vary in age and in behavioral health concerns
• Ability to effectively communicate information and ideas, both verbally and in writing, with clients, colleagues, grantors, funders, auditors and other collaborative agencies.
• Knowledge and understanding of clinical social work and mental health counseling principles, ethics, methods, procedures and standards.
• Training and education in child and adolescent development.
• Fully competent in conducting psychosocial interviews to complete mental health assessments, including diagnostic and treatment planning skills.
• Knowledge of crisis intervention techniques, such as risk assessment and safety planning.
• Trained and knowledgeable in play therapy techniques, family therapy, and treating behavioral issues.
• Ability to evaluate the progress of therapeutic plans and make individual modifications.
• Knowledge of community support services and resources.
• Knowledge of HIPAA and HITECH rules for protecting safety and security of client information.
• Skilled in preparing and maintaining client documentation in an accurate and timely manner, in compliance with established audit and productivity standards.
• Skilled in using general office equipment, personal computers, and medical records software.
• Participate as a team member, collaborating with and providing excellent customer service to clients, funding sources, peers, other Provident employees, and other internal and external customers.
• Serve as a representative of Provident, displaying courtesy, tact, consideration and discretion in all interactions with Provident team members, clients, grantors, funders, auditors, and members of the general public.

Fiscal Responsibilities:

Responsible for managing the budget of the office, and ensuring impact hour standards are met by all therapists in the office.

Working Conditions / Environment:

Full-time, Monday-Friday, 40 hours per week on average

Essential Duties and Responsibilities:

Supervision Principle Duties:

Responsibilities relate to multiple areas of agency activity and for providing leadership to the site team.

Administrative Duties:

• Must be familiar with and aligned with the agency’s strategic plan and actively work toward achieving those goals.
• Create a positive work environment.
• Participate in Continuous Quality Improvement efforts of counseling services.
• Ensure awareness of and adherence to Joint Commission requirements, contractual obligations and HIPAA polices in regards to counseling and documentation.
• Asist in maintaining timely communication with community partners.
• Collaborate with other programs located on site, such as psychiatric services, to ensure site as a whole is functioning to agency standards.
• Work closely with office administrators to support client satisfaction.

Provide regular Supervision to clinical and administrative support staff at the site:

• Provide training and professional development opportunities to all supervisees.
• Monitor quality and volume of supervisees’ work, including review of monthly dashboards that outline impact hours, documentation, and other measures of performance.
• Assure the delivery of quality treatment by planning, directing, monitoring, and evaluating the work of assigned supervisees.
• Supervise and coordinate services provided by practicum students.

Actively participate in supervisor team to:

• Build teamwork and collaboration across sites.
• Implement steps to improve quality, efficiency and cost effectiveness across Provident sites.
• Comply with regulatory and agency standards governing various types of services.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

To apply, please send your resume and cover letter to:

Email: jobs@providentstl.org

US Mail: Provident, Inc.

2650 Olive Street

St. Louis, MO 63103

Attn: Human Resources