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Responsibilities:
-9:00AM-6:00PM Shift
- Provide exceptional customer service over the phone and via email
- Answer customer inquiries and resolve issues in a timely and professional manner
- Communicate effectively in English and to assist customers
- Upsell products and services to maximize customer satisfaction and company revenue
- Perform accurate data entry to update customer information in the system
- Make outbound calls to follow up with customers or provide additional information
Skills:
- Excellent phone etiquette and communication skills
- Strong customer service skills with the ability to handle challenging situations
- Proficient in data entry and navigating computer systems
- Ability to upsell products and services to meet sales targets
- Multilingual skills are a plus
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, skills, duties, or requirements associated with the job.
#Baton Rouge
Job Type: Full-time
Pay: From $14.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person
Full Time
$35k-44k (estimate)
04/05/2024
08/01/2024
The job skills required for Customer Service Representative include Customer Service, Call Center, Products and Services, Communication Skills, Customer Satisfaction, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.