135 Customer Service Representative Jobs in Baton Rouge, LA
ATS Welding Inc. is Hiring a Customer Service Representative Near Baton Rouge, LA
Company Description
ATS Welding Inc. is a privately owned company engaged in the oil and gas industry, specializing in industrial field services including construction, maintenance and fabrication of piping and piping systems.
Founded in 1994 as primarily a specialty welding company, ATS has forged a solid reputation as a multifaceted industrial services provider with credentials in refinery and pipeline construction, and plant maintenance work, including civil and structural, welding, hydro testing, pipeline mapping and a host of related services.
Job Description
Customer Service Representative Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Qualifications
Customer Service Representative Requirements:
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Job Summary
Full Time
$32k-40k (estimate)
07/10/2023
05/14/2024
atswelding.com
Ogden, UT
<25
Related Companies
The job skills required for Customer Service Representative include Customer Service, Customer Satisfaction, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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