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The Red Hat Services team is seeking an experienced and highly skilled Technical Account Manager (TAM) in Sydney, Australia. In this role, you'll work with a small set of key customers to provide practical technical and architectural guidance for the Red Hat OpenShift Platform and Red Hat Enterprise Linux. You will build relationships with your customers, develop a deep technical understanding of their Red Hat implementation, share technical best practices for long-term supportability, act as point of contact for any major incidents, and manage the customer’s expectations and communication through resolution of such incidents. You will tailor the support experience for each customer's environment, facilitate collaboration with their other vendors, and advocate on their behalf. At the same time, you'll work closely with our Engineering, Research and Development, Product Management, and Global Support Delivery teams to debug, test, and resolve issues. You must be a team focused person who enjoys working hard, exhibits professionalism, is dedicated to meeting and exceeding expectations, building relationships, has excellent collaboration skills, is able to learn new technologies quickly, and uses their time efficiently.
The following are considered a plus:
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$83k-113k (estimate)
02/23/2024
04/03/2024
The job skills required for Technical Account Manager include Presentation, Account Management, Leadership, Futures, Customer Relationship, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Account Manager positions, which can be used as a reference in future career path planning. As a Technical Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Account Manager. You can explore the career advancement for a Technical Account Manager below and select your interested title to get hiring information.
If you are interested in becoming a Technical Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Account Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Account Manager job description and responsibilities
Developed new specialty business by providing technical support and relationship management across cross functional teams at new and existing accounts.
01/04/2022: Charlotte, NC
Furthermore, a technical account manager must monitor the delivery of services and report progress to managers or supervisors.
02/13/2022: Modesto, CA
Technical account managers provide high-level tech support to their customers and project teams before and after a sale or transaction.
01/24/2022: Burlington, VT
The technical account manager will work with the client to build strong relationships and ensure customer satisfaction.
03/09/2022: Greensboro, NC
They provide reports to product developers and stakeholders product performance and track account metrics.
12/31/2021: Binghamton, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Account Manager jobs
Those Technical Account Managers who do attend college, typically earn either a Business degree or a Computer Science degree.
02/03/2022: Anderson, IN
View more details on Technical Account Manager salaries across the United States.
02/05/2022: Chillicothe, OH
Extensive experience within a technical or account management area.
12/23/2021: Madison, WI
Help drive team expertise and technical thought leadership.
01/21/2022: Mcallen, TX
Proven ability to consult and be consulted on topics requiring product/technical expertise.
12/22/2021: Lubbock, TX
Step 3: View the best colleges and universities for Technical Account Manager.